Director of Software Engineering

Job Description
Your opportunity to make a real impact and shape the future of financial services is waiting for you. Let's push the boundaries of what's possible together.
As a Director of Software Engineering at JPMorgan Chase within the Consumer & Community Banking Technology Team, you lead multiple technical areas, manage the activities of multiple departments, and collaborate across Debit Card Processing Platform. Your expertise is applied cross-functionally to drive the adoption and implementation of technical methods within various teams and aid the firm in remaining at the forefront of industry trends, best practices, and technological advances.
Job responsibilities

• Drive the Development, modernization, and scalability of the Debit Card Processing platform, ensuring resilience, low-latency performance, and seamless integration with cloud and on-prem environments to support business growth and enhanced customer experience.
• Leads multiple technology and process implementations across departments to achieve firm wide technology objectives
• Directly manages multiple areas with strategic transactional focus
• Provides leadership and high-level direction to teams while frequently overseeing employee populations across multiple platforms, divisions, and lines of business
• Acts as the primary interface with senior leaders, stakeholders, and executives, driving consensus across competing objectives
• Manages multiple stakeholders, complex projects, and large cross-product collaborations
• Influences peer leaders and senior stakeholders across the business, product, and technology teams
• Champions the firm's culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 10+ years applied experience. In addition 5 + years of people leader experience
• Experience developing or leading large or cross-functional teams of technologists
• Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale
• Experience leading complex projects supporting system design, testing, and operational stability
• Experience with hiring, developing, and recognizing talent
• Extensive practical cloud native experience
• Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field
• Experience leading teams building Payment Platforms
• Ability to present and effectively communicate with Senior Leaders and Executives and understanding of the business
• Experience leading agile teams in building mission critical applications that process high volume and low latency financial transactions
• Expert knowledge and experience building applications in cloud using Kubernetes, Service mesh, Kafka, API Gateways, SQL/NoSQL DB

Preferred qualifications, capabilities, and skills

• Experience working at code level
• Experience with Envoy Service mesh and its implementation to build a highly resilient system
• Experience using monitoring tools such as Dynatrace
• Certified in Public cloud preferably AWS Solutions Architect - Associate or Professional

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.