Digital Reporting Sr. Product Manager - Payments - Vice President

Job Description
The Acquiring Data & Analytics Platform Product Manager is responsible for executing big data analytics projects in response to product innovation for Merchant Services. Tangible output of the programs typically are product insights that drive optimization of payments, funding, reporting channels, servicing, boarding, disputes, and network integrations. As the analytics mature, these insights can be productized into data insights products ("insights as a service"). The right candidate for this position is highly proficient with complex data sets, using modern statistical and data exploration as well as visualization techniques (especially SQL on Snowflake, Tableau, Python, and Alteryx). The role will require working on multiple projects simultaneously. The ideal candidate will possess strong data analytical skills along with exceptional leadership, client and relationship management skills. Must have proven successes in balancing long term strategic vision with the ability to create, practical, actionable plans that are coherent and understood by all stakeholders. Beyond excellent analytical skills, the ideal candidate will be innovative, commercially inclined to create genuine business value through the alignment of technology, data and business interests. Ideal for high caliber analytics talent with a strong affinity for payments innovation and big data technology affinity.
Principal Duties & Responsibilities

• Develop and plan required analytic projects in response to Merchant Services - Product Platform strategy and roadmap
• Execute analytical projects as an individual contributor
• Focus on delivering actionable recommendations to merchants on how to optimize their payment performance (authorizations, charge backs, cost of payments)
• Work on cross LOB projects to provide insights on new product offerings that can maximize growth opportunities.
• Deliver deep, actionable consumer insights that support merchant's growth agenda
• Develop visualizations of analytics insights in Tableau (for consumption of relevant stakeholders)
• Contribute to "productization" analytical insights in collaboration with cross-functional teams
• Develop new analytical modeling methods and/or tools as required
• Work with business domain experts and application developers to identify data relevant for analysis
• Create data definitions for new database file/table development and/or changes to existing ones as needed for analysis
• In conjunction with data owners and department managers, contribute to the development of data models for analytics
• Collaborate with unit managers, end users, development staff, and other stakeholders to integrate data mining results with existing systems
• Apply quality assurance best practices for analytics services
• Adhere to change control and testing processes for modifications to analytical models

Qualifications:
Experience

• 5+ years of working in large and medium project teams, as a contributing member in self-directed roles
• Bachelor's Degree in Business Analytics, Finance, Computer Science, Mathematics or related field of study; Advance Degree preferred
• Expertise in data mining, quantitative research techniques, theories, principles, and practices
• Experience in the payments industry and/or technology-enabled industries
• In-depth understanding of the payments value chain (merchants, brands, acquirers, networks, issuers) and associated data assets - or in-depth understanding of consumer insights
• Deep experience across the full range of database and business intelligence tools (especially SQL on Snowflake, Alteryx, Tableau); publishing and presenting information in an engaging way
• Ability for rapid prototyping in Tableau
• Data Science experience in R, Python is a plus
• Intensive, recent experience in assessing and sourcing data needs
• Strong familiarity and experience with data preparation and processing - such as assessment of data quality, new variable creation, variable selection, etc.Detailed orientation and a commitment to innovation

Skill Requirements

• Strong interpersonal and communication skills, ability to work across functions as well as with outside parties to ensure alignment and timely implementation of initiatives
• Ability to build trust-based relationships
• Strong aptitude for technical concepts and ideas
• Ability to work well within deadlines
• Executive presence and presentation skills
• Strong written and oral communication skills
• Understanding "deep data" environments, ideally with a Merchant mindset
• High achievement orientation with ability to lead and motivate others around results

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan Payments is among the world's largest, most trusted and innovative full-service providers in one of the most dynamic and rapidly transforming spaces in financial services. In addition to providing international cash management, liquidity, commercial card, FX, escrow solutions, merchant services and trade finance, we continue to invest in future-growth initiatives, such as blockchain, AI & ML, as well as form partnerships with rising fintechs to expand our client base and product offerings.
Boasting more than 135,000 clients in over 180 countries, J.P. Morgan Payments offers specialized solutions that provide operating efficiencies and value beyond other standardized solutions available in the market. Our global product and technology platform, integrated client service model and network of operational centers enable J.P. Morgan Payments to deliver a consistent set of services to clients no matter where they are across the world.