What is the opportunity?
We are looking for a high-impact DevOps Engineer to become the trusted technical "anchor" for our clients, moving beyond just managing tickets to becoming a respected advisor who ensures their infrastructure is never a blocker to their success.
You won't just be maintaining pipelines; you will be the bridge between complex technical requirements and seamless delivery, taking full ownership of a major GitLab to GitHub migration and modernizing our critical infrastructure roadmaps.
What will you achieve?
Migration Leadership: You will lead the migration of repositories and CI/CD pipelines from GitLab to GitHub, managing the transition end-to-end to ensure zero downtime and immediate developer productivity.
Service Excellence & Uptime: You will be responsible for maintaining the service quality of the organization, ensuring high availability and uptime for critical systems like AKS and Postgres through proactive monitoring and disaster recovery planning.
Operational Fluidity: You will audit our current build and release processes to eliminate blockers, automating environment setups via Infrastructure as Code (IaC) to ensure developers are never waiting on infrastructure to ship code.
What do you need for this role?
To succeed in these challenges, you must be proficient with:
- Cloud & Orchestration: Deep hands-on experience with Azure (specifically AKS) and a solid understanding of major cloud platforms.
- Infrastructure as Code: Proven expertise in Terraform and IaC with a focus on proper state management and business continuity, including having inherited, debugged and refactored someone else's Terraform state in production.
- CI/CD Mastery: Expert-level knowledge of GitHub features, integrations, and build agent management for complex code compilation and deployment.
- Automation & Scripting: Proficiency in Bash/shell scripting and at least one other language (Python/PowerShell) to drive efficiency.
- Solid Experience: You have 5+ years of experience working on production infrastructure environments, and you have led at least one major platform migration or disaster recovery scenario.
- Confidence & Grit: Proven experience being able to build strong, trusting relationships with clients where you can pushback, provide alternatives, and still maintain their confidence.
Bonus Points:
- Previous experience in a consulting or high-pressure client-facing environment
- Experience with Linux system/network administration and monitoring tools like ELK, Cloudwatch, or Application Insight.
- A background in development (Next.js, React, or Mobile) to better bridge the gap between Dev and Ops.
Who are you?
- The Proactive Partner: You don't wait for a ticket to break. You are anticipatory and confident, seeing around corners to solve problems before the client even realizes they exist.
- The Diplomatic Navigator: You are a master of perception management. You can push back diplomatically when needed and are unafraid to engage with new stakeholders to keep projects flowing
- The High-Pressure Performer: You thrive in the unfamiliar. You are comfortable moving forward without having all the answers and can handle aggressive communication or high-stakes situations with a cool head.
- The Over-Communicator: You believe that silence is a risk. You provide high-quality, complex work with little direction and keep everyone in the loop—perhaps even overly so—to ensure absolute alignment.
What does the hiring process look like?
- Screening Interview. This initial discussion with HR covers your background and salary expectations, while specifically assessing your communication style and self-discipline for an environment like ours.
- Hiring Manager Interview. This step digs into the core capabilities of the role to ensure you have the required experience, and may include specific technical questions depending on the position.
- Team & Values Interview. You will meet with potential cross-functional colleagues to assess your collaborative style and ensure you align with the team's values.
- Background & Reference Checks. We verify employment history and performance with your provided references after a successful final interview, as well as a Criminal Background Check and Global Sanctions Check.
What do we offer?
We support our team with a robust total rewards package that prioritizes your health, future, and work-life balance starting on your very first day.
- 100% Employer-Paid Premiums. We cover the full cost of your Health and Dental premiums (Long Term Disability premiums are employee-paid).
- Comprehensive Health Benefits (Day 1). Full coverage starts immediately, including 100% Prescription Drug Coverage and Extended Healthcare, 80% Dental, Vision Care, Life Insurance, AD&D, and Critical Illness.
- Paramedical Support. We cover up to $500 per practitioner, per person (e.g., Massage, Physio, Chiro).
- Flexible Wellness. A $1,200 annual Health/Wellness Spending Account (HSA/WSA) to support your specific needs.
- Time Off. 3 weeks vacation (minimum), 5 paid sick days, and paid leave for bereavement and jury duty.
- Financial Future. Competitive pay and a Group RRSP (GRSP) with 2.5% employer matching (1-year vesting schedule).
Why join?
At Thrillworks, we are partners in digital acceleration. In essence, we work together to accelerate the journey toward a competitive advantage for our clients and ourselves by solving the right problems. Regardless of the department you belong to at Thrillworks, you will have a hand in the vision and realization of innovative ideas and high-quality outputs.
Clarity and autonomy. We want all of our employees to feel involved. That means ensuring everyone knows what we are working on and why; creating space for idea-sharing and creativity, and allowing people to make decisions without the constant need for approval. We are in hyper-growth mode and we hope you are as excited as we are about making an impact through technology with purpose.
Challenges and growth. At Thrillworks, we know our people are our biggest asset, and we do everything we can to make them feel recognized, heard and appreciated. Under the guidance of a supportive and patient manager, you will have the chance to build out your insights, gain exposure internally and externally, and grow your expertise.
With everything we do, these are our guiding values:
Teamwork: We are heading in the same direction, acting and working as ONE.
Curiosity: We are open-minded and hungry to improve.
Courage: We aren’t afraid to take chances or to admit (and learn from) mistakes.
Passion: We care about challenges, the outcomes, and our contributions to meeting them. What we do is the product of who we are and how we think. Apply now!
Thrillworks is proud to be an Equal Opportunity Employer. We do not tolerate discrimination of any kind, as we believe in Diversity & Inclusion as a way to build stronger and successful teams. Accommodation is offered to all candidates upon request.
An AI tool may be used to take notes throughout this process and provide materials.
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