7shifts is an all-in-one team management software platform designed for the restaurant industry. We’re used by 1 in 10 restaurant workers and over 50,000 restaurants across North America. Our mission is to simplify Team Management and improve performance for restaurants, with a long-term vision of elevating what restaurant teams can achieve together.
As the Product Design Manager at 7shifts, you’ll lead and coach your team to create exceptional experiences while shaping product and design vision. Reporting to the Senior Director of Design and Research, you’ll drive strategies that balance business and user needs. You thrive on developing people, expanding design beyond the screen, and fostering collaboration. Your leadership will empower designers, enhance user experiences, and influence company metrics. Advocating for restaurant workers, you’ll help shape operational practices that put people first. Your impact will be felt through coaching, strategic vision, and building a high-performing, engaged design team.
We’re building an inclusive work environment that is representative of the diverse industry we have the pleasure of serving and encourage candidates from all backgrounds to apply.
What you’ll do:
- Lead and develop a high-performing team of 4 designers that thrive on customer-centered, collaborative practices
- Ensure designers are empowered and motivated to accomplish 7shifts’ mission to improve team performance for restaurants
- Jump in to coach, facilitate, partner, and guide designers toward great outcomes
- Contribute to the overarching product and design strategy by leading and developing strategic initiatives and visions
- Collaborate with cross-functional leaders to drive efforts toward ease of use and exceptional product
- Highlight cross-domain UX opportunities that drive positive outcomes for user and business goals
- Nurture each designer’s growth through ongoing skill development and stretch opportunities
- Work with design leadership to increase design maturity across the company by developing effective design operations, user research practices, and evolving design systems
What you bring:
- You’ve recruited, managed, and nurtured high-performing design teams that care about understanding root problems before jumping to solutions
- You’re obsessed with customers and have the desire to understand how the restaurant industry engages with its staff and technology
- You have a deep understanding of the end-to-end product design process and have led other designers through it
- You have experience crafting and executing long-term design and product visions, ensuring they evolve from strategy to reality
- You have a growth mindset that loves to learn from every challenge
- You care personally about your team members and are comfortable challenging them directly
It’d be even cooler if you had:
- Previous experience in the restaurant-tech industry or working in a restaurant
- Experience leading a growth design function
Our commitment to our team members:
- Opportunity: It’s an exciting time to work at 7shifts—our product is evolving and our team is scaling quickly. Scale like this offers many unique learning opportunities in a short period of time, accelerating the professional growth of our team members
- Challenge: We’re tackling real problems for restaurant owners and we’re just getting started. Working at 7shifts means playing a key role in solving those problems and elevating an entire industry
- Culture: There’s a reason we’re one of the best workplaces in North America! We value integrity, adaptability and collaboration in an environment that moves quickly to drive incredible impact
- Equity: Equity in a Series C, VC-backed SaaS company—enabling every team member to be an owner of their future success!
- Health and Wellness: Competitive health benefits right from the start, lifestyle spending accounts, access to corporate discounts, and a parental leave program that supports caregivers during an important time in their lives
- Flexibility: Our team is intentional around how and where we work—whether that’s remotely, in person at our Toronto and Saskatoon offices, or a mix of both. Plus, we offer a flexible vacation policy to encourage everyone to recharge when they need it. Oh, and a ‘90 Day Shift’ program that supports our team members in exploring the world
- Support: We set our team members up for success with the latest Apple technology, a home office set up, and some fun 7shifts swag to make it official! Plus, we take professional growth seriously and support this through coaching, IDPs, peer and leader feedback, internal promotions, and more
We thank you for your interest in joining the 7shifts team!
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