Manage a portfolio of customer accounts to analyze, reconcile, and resolve trade and non-trade deductions and payment claims. Research financial data, identify root causes, prioritize work, process invalid deductions, liaise with internal and external stakeholders, support audits, and participate in Commercial Finance projects to preserve cash and recover revenue.
Position Title: Deductions Specialist, North America
Position Type: Regular - Full-Time
Requisition ID: 42890
The Deduction Specialist is responsible for the management of a portfolio of accounts, including the analysis and resolution of all deduction and payment claims for both trade and non-trade spend. Responsibilities include, but are not limited to; determining collection and deduction resolution priorities, composing and managing the collection of invalid claims, assembling deduction accounting data, performing complete financial analysis of customer deductions, and supporting the overall business initiatives of cash preservation and revenue generation. This position will have regular interaction with cross-functional personnel in the corporate and operational workspaces, as well as direct customer contacts.
Responsibilities and Accountabilities:
Qualifications:
About McCain .
Click Here to learn more about McCain and how w e provide you with opportunities to make an impact that matters .
Leadership principles .
At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering people, and taking ownership to clear obstacles and deliver results.
The McCain experience .
We are McCain. This statement is a testament to our collective strength and our individual value . Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you'll find opportunities to learn, grow, and thrive. Join us and experience why we're better together.
Our purpose is grounded in building meaningful relationships. We're big believers in the power of working together in person-it helps us stay connected, collaborate more effectively, and grow as a team. At the same time, we recognize the importance of flexibility. Most office-based roles follow a hybrid model, with the option to work remotely two days a week. There may be exceptions depending on the role and location, so we encourage you to speak with your recruiter for more details.
Compensation Package : $42,300.00 - $56,500.00 . CAD annually
The above reflects the target compensation range for the position at the time of posting. Hiring compensation will be determined based on experience, skill set, education and training, and other organizational needs. This posting is for an existing vacancy.
Benefits: At McCain, we're on a mission to create a winning culture that puts employee safety and well-being at the heart of what we do, every day. We understand and appreciate that each person's needs are unique and ensure our benefits & well-being programs reflect that. Employees are eligible for the following benefits: health coverage (medical, dental, vision, prescription drug), retirement savings benefits, and leave support including medical, family and bereavement. Well-being programs include vacation and holidays, company-supported volunteering time, and mental health resources. Coverages are aligned with applicable law and can vary by work level, location, and nature of the role. Additional benefit detail available during the application process.
Your well-being matters to us, and we're here to provide you with the necessary resources to support you in being your best self at work - and at home.
McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know , and we will work with you to find appropriate solutions.
Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain's Global Privacy Policy and Global Employee Privacy Policy , as applicable. McCain leverages AI in the hiring process, though all final decisions are made by humans. You can understand our approach to AI and how your personal information is being handled here .
Job Family: Finance
Location(s): CA - Canada : New Brunswick : Florenceville-Bristol
Company: McCain Foods (Canada)
Position Type: Regular - Full-Time
Requisition ID: 42890
The Deduction Specialist is responsible for the management of a portfolio of accounts, including the analysis and resolution of all deduction and payment claims for both trade and non-trade spend. Responsibilities include, but are not limited to; determining collection and deduction resolution priorities, composing and managing the collection of invalid claims, assembling deduction accounting data, performing complete financial analysis of customer deductions, and supporting the overall business initiatives of cash preservation and revenue generation. This position will have regular interaction with cross-functional personnel in the corporate and operational workspaces, as well as direct customer contacts.
Responsibilities and Accountabilities:
- Thoroughly research, analyze, and processing of payment and deduction claims in accordance with the terms of the agreement, departmental processes, systems, and audit requirements.
- Manage the invalid deduction process from start to finish including escalation, when appropriate, to Commercial Finance, Control, and Field Sales.
- Research and analyze current and historical financial data for account reconciliations, identifying trends, and determining root cause analysis to drive issue resolution.
- Effectively prioritize workload by balancing payments, deductions, and invalid claim rebills.
- Holistically research, analyze, and resolve all open transactions, including customer overpayments and account credits and debits for assigned portfolio of accounts.
- Effectively communicate and liaise with all internal and external key stakeholders in the timely resolution of deductions and payments.
- Provide support to the Deductions Supervisor during internal and external audits.
- Take on special projects in support of the Commercial Finance team and Deductions Supervisor when requested.
Qualifications:
- Bachelors Degree in Business Administration, Accounting, Finance or Economics (or equivalent experience) preferred.
- Ability to work both independently and as an active participant in a team environment.
- Capacity to multi-task and prioritize given tight deadlines.
- Strong written, verbal communication and presentation skills. Must be able to convey information to all levels of the organization in a clear, focused, and concise manner.
- Ability to collaborate with cross-functional teams.
- Strong analytical capabilities and problem-solving skills.
- Result-oriented, hands on, highly motivated, and autonomous with the ability to deal with ambiguity and change.
- Proficiency in Microsoft Office applications. Previous experience with SAP, Vistex, and High Radius preferred.
About McCain .
Click Here to learn more about McCain and how w e provide you with opportunities to make an impact that matters .
Leadership principles .
At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering people, and taking ownership to clear obstacles and deliver results.
The McCain experience .
We are McCain. This statement is a testament to our collective strength and our individual value . Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you'll find opportunities to learn, grow, and thrive. Join us and experience why we're better together.
Our purpose is grounded in building meaningful relationships. We're big believers in the power of working together in person-it helps us stay connected, collaborate more effectively, and grow as a team. At the same time, we recognize the importance of flexibility. Most office-based roles follow a hybrid model, with the option to work remotely two days a week. There may be exceptions depending on the role and location, so we encourage you to speak with your recruiter for more details.
Compensation Package : $42,300.00 - $56,500.00 . CAD annually
The above reflects the target compensation range for the position at the time of posting. Hiring compensation will be determined based on experience, skill set, education and training, and other organizational needs. This posting is for an existing vacancy.
Benefits: At McCain, we're on a mission to create a winning culture that puts employee safety and well-being at the heart of what we do, every day. We understand and appreciate that each person's needs are unique and ensure our benefits & well-being programs reflect that. Employees are eligible for the following benefits: health coverage (medical, dental, vision, prescription drug), retirement savings benefits, and leave support including medical, family and bereavement. Well-being programs include vacation and holidays, company-supported volunteering time, and mental health resources. Coverages are aligned with applicable law and can vary by work level, location, and nature of the role. Additional benefit detail available during the application process.
Your well-being matters to us, and we're here to provide you with the necessary resources to support you in being your best self at work - and at home.
McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know , and we will work with you to find appropriate solutions.
Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain's Global Privacy Policy and Global Employee Privacy Policy , as applicable. McCain leverages AI in the hiring process, though all final decisions are made by humans. You can understand our approach to AI and how your personal information is being handled here .
Job Family: Finance
Location(s): CA - Canada : New Brunswick : Florenceville-Bristol
Company: McCain Foods (Canada)
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