Who is sa.global
sa.global addresses industry challenges through vertical-focused solutions. Leveraging modern technologies like AI and Copilot, we empower organizations to make intelligent decisions and act faster. Our solutions and services are 100% based on Microsoft business applications and the Microsoft Business Cloud, and benefit advertising and marketing, accounting, architecture and engineering, consulting, homebuilding, legal, and IT services companies. Through our industry-first approach, we want to put solutions in the hands of people closest to the problem to enable organizations to act faster and make intelligent decisions.
Over 800,000 users in 80 countries around the world rely on sa.global's industry-focused expertise to gain value faster, adapt quickly to changes, and build for the future. We have 30+ years of real-world experience, we are an 11-time winner of the Microsoft Dynamics Partner of the Year Award, and we’ve been a part of Microsoft’s elite Inner Circle for11 years. Our global organization has a 1000-member team across 25 countries.
For more information, visit www.saglobal.com
Why Choose sa.global
Open, flexible, vibrant, collaborative, and diverse – these are just some of the terms that our employees use to describe the culture at sa.global. We believe and encourage innovative and dynamic thinking. Our culture and values give us the extra edge to help us scale greater heights.
Led by our Core Values: Agile, Capable, and Committed, which form an integral part of who we are, we constantly strive to provide an inclusive work environment. Our employees come from varied cultural and social backgrounds, and we strive each day to work towards making sa.global a great place to work.
Values of sa.global
- Contribute towards a working environment that represents “one sa.global” where everyone is seen as an equal, and equality and diversity is championed
- Interact with a wide variety of colleagues, customers, and stakeholders at all levels with respect, courtesy, and professionalism
- Come as you are, make work fun & others successful, and foster an always learning mentality
Position Overview
We offer a career with growth opportunities in a dynamic, collaborative, and supportive organization. We also have a strong and ethical working culture. If you want to work with a team that is passionate about their work while also having a good sense of fun, you might have just found what you are looking for!
sa.global is looking for a skilled D365 Finance & Supply Chain Management Consultant in Canada to join our dynamic Managed Services team. In this role you will deliver high-quality functional support and consultancy services for D365 FSCM, with a strong focus on Supply Chain Management modules. You will work closely with clients to optimize their systems, resolve complex issues, and ensure long-term platform stability and value.
This is a mid-to- senior level role for an established consultant with strong SCM expertise.
Areas of Responsibility
• Provide hands-on functional support and consultancy for D365 Finance & Supply Chain Management within agreed Service Level Targets
• Act as a subject matter expert for Supply Chain Management modules, including Procurement, Inventory, Warehouse, and Logistics
• Analyze, troubleshoot, and resolve complex business and system issues
• Collaborate with client stakeholders to improve system usage and business processes
• Proactively identify risks, recurring issues, and optimization opportunities
• Collaborate with team members as part of a global division
• Recommend improvements to internal support methodologies and processes, along with proposed solutions
• Recognize opportunities for additional service offerings or enhancements that can benefit clients
• Liaise with Microsoft and ISV partners where required
• Support release management, testing, and deployment activities
• Contribute to knowledge base documentation and best practice guidelines
• Identify opportunities for additional services and client value
• Maintain a professional and trusted advisor relationship with clients
• Commit to continuous learning and certification development
Skills and Experience
• Strong hands-on experience with Dynamics 365 Finance & Supply Chain Management
• Experience with Finance modules (GL, AP, AR, FA, Budgeting)
• Proven expertise in Supply Chain Management modules (Procurement, Inventory, Warehouse, Planning, Logistics)
• Strong understanding of end-to-end supply chain and operational processes
• Experience working in Managed Services or post-implementation support environments
• Ability to manage complex functional support scenarios
• Confident in providing client-facing consultancy and advisory services
• Strong analytical and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• High attention to detail and quality standards
• Excellent communication and stakeholder management skills
• Experience with integrations, ISVs, and reporting tools
• Exposure to Power Platform and automation
• Experience supporting global or multi-entity environments
Education
• Bachelor's degree in Information Technology or equivalent professional qualifications
• Relevant Microsoft certifications are preferred
