Customer Support Specialist
Pay from $24 to $28 per hour with significant growth and earning potential!
Includes $2 Shift Differential
California Branch
4810 South Hellman Avenue, Ontario, CA 91762
Fast, friendly and customer focused. As a Uline Customer Support Specialist, you’ll dig into order details to deliver the legendary experience our customers love. Don’t put your career on hold, join our growing company!
Full-Time On-site Hours: 1:30 PM to 10 PM, 4 weekdays and 1 weekend day.
Why Customer Service at Uline?
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Learn: Comprehensive onboarding hones critical thinking, decision-making and communication skills.
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Develop: Professional office environment with peer mentorship program for one-on-one support.
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Connect: Regular team appreciation events and opportunities for community involvement.
Position Responsibilities
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Process customer orders, make product recommendations and handle account inquiries using world-class technology.
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Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
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Build business relationships with customers over phone, email and chat.
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Understand customer needs and recommend Uline's best solutions.
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Help customers navigate Uline's website and online ordering.
Minimum Requirements
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High school diploma or equivalent. Bachelor's degree preferred.
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Excellent problem-solving, listening and communication skills.
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Prior customer service experience is a plus, but if you are eager to learn, we will train you!
Benefits
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Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
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Multiple bonus programs.
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Paid holidays and generous paid time off.
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Tuition Assistance Program that covers professional continuing education.
Employee Perks
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Best-in-class, clean, modern facilities.
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First-class fitness center and nearby walking path.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.
Uline is a drug-free workplace.
EEO/AA Employer/Vet/Disabled
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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
