The Senior Customer Solutions Developer will design and develop mobile SDKs, working closely with clients and internal teams to deliver quality applications while ensuring standards are adhered to and projects are completed on time.
Job Summary:
Location: (Remote) Work from Home - Canada
Work Hours: Preferred Time Zones - EST or CST
Division: Marketplace engineering
Team – Mobile SDKs
Contract Terms: Permanent
Work Hours: Preferred Time Zones - EST or CST
Division: Marketplace engineering
Team – Mobile SDKs
Contract Terms: Permanent
THE TEAM
A career at Ticketmaster will challenge and engage you. We support the creators and producers of shows and live performances, while connecting more passionate fans to these events. The pace here is fast, the atmosphere is fun and a passion for live events is a common thread that ties us together. As a global and growing business, we can truly offer a world of opportunities to expand your skills and develop your career. Our Teams are a diverse mix of passionate employees, helping fans around the globe connect with the artists, teams and events they love. It truly is a unique and rewarding environment. Imagine millions of fans discovering events and selecting the best ticket options from an interactive seat map.
A career at Ticketmaster will challenge and engage you. We support the creators and producers of shows and live performances, while connecting more passionate fans to these events. The pace here is fast, the atmosphere is fun and a passion for live events is a common thread that ties us together. As a global and growing business, we can truly offer a world of opportunities to expand your skills and develop your career. Our Teams are a diverse mix of passionate employees, helping fans around the globe connect with the artists, teams and events they love. It truly is a unique and rewarding environment. Imagine millions of fans discovering events and selecting the best ticket options from an interactive seat map.
THE JOB
The Sr Engineer is a proactive, self-starting person who has a proven track record of working as a part of an engineering team to achieve outstanding results. The candidate thrives in a fast-paced environment and embraces technology to solve business problems in a high-volume, high-scalability environment. The team is responsible for translating client requirement into implementation plan/path as well as providing consults, diagram, documentation for complex integration cases. In addition, the team is also responsible for gathering client feedback and translate those into actionable business/technical requirement for the SDK team.
The Sr Engineer is a proactive, self-starting person who has a proven track record of working as a part of an engineering team to achieve outstanding results. The candidate thrives in a fast-paced environment and embraces technology to solve business problems in a high-volume, high-scalability environment. The team is responsible for translating client requirement into implementation plan/path as well as providing consults, diagram, documentation for complex integration cases. In addition, the team is also responsible for gathering client feedback and translate those into actionable business/technical requirement for the SDK team.
WHAT YOU WILL BE DOING
- Develop strong relationships with our clients; partner with them on the ideation and execution of new products and integrations.
- Participate in architecture and solution design, mentoring engineers, exploring frameworks, toolsets or processes to improve the team’s productivity and be accountable for quality software delivery.
- You will work closely with product & other non-technical staff, get their hands dirty with code and code reviews, work with QA to review test plans, and oversee software development using Agile methodologies.
- Accountable for the development and timeliness of new applications and/or enhancements to existing applications throughout the enterprise.
- Ensure that development projects meet business requirements and goals, fulfill end-user requirements, and identify and resolve systems issues, as necessary.
- Own the development and adoption of architectural, coding, and security standards/governance.
- Contribute to the development of the product roadmap to prioritize features/projects to ensure that the that deliver the highest value at the best time.
- Research and make recommendations on software products and services in support of procurement and development efforts.
WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
- 5+ years of software engineering experience (predominantly within Native both Android and iOS Development) and a deep understanding of full-stack development, app performance and architecture.
- Strong people skills, able to clearly communicate / translate technical solutions and requirements.
- Strong technical skills in mobile app development, with experience iOS and Android platforms.
- Able to work under pressure and remain calm and efficient.
- Experience with agile development methodologies and project management tools such as JIRA.
YOU (BEHAVIORAL SKILLS)
- Ability to meet commitments and multitask in a fast-paced work environment
- Must be a great Team Player and exhibiting a positive attitude.
- Ability to own and manage multiple concurrent projects, including presenting and negotiating with stakeholders on the interdependencies and possibilities of what can be realistically delivered.
- Experience building services or applications where performance is an important consideration.
- Things that are easy at low scale can be incredibly challenging at Ticketmaster's scale so experience with performance tuning and optimizations is extremely valuable.
LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our Work Is Guided By Our Values:
Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.
Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team.
Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.
Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.
EQUAL OPPORTUNITIES
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Ticketmaster Canada will provide reasonable accommodations for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and need an accommodation due to a disability, please email [email protected]. Please note this inbox is limited to accommodation requests. Resumes submitted to this inbox will not be considered.
We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our Work Is Guided By Our Values:
Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.
Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team.
Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.
Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.
EQUAL OPPORTUNITIES
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Ticketmaster Canada will provide reasonable accommodations for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and need an accommodation due to a disability, please email [email protected]. Please note this inbox is limited to accommodation requests. Resumes submitted to this inbox will not be considered.
Top Skills
Agile
Android
iOS
JIRA
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