TruGreen

Customer Relations Specialist

Posted 20 Hours Ago

Be an Early Applicant

N2B 3E9, Kitchener, ON

Entry level

N2B 3E9, Kitchener, ON

Entry level

The Customer Relations Specialist is responsible for addressing inbound customer service calls, resolving concerns, maintaining customer database accuracy, and providing timely follow-up with customers to ensure satisfaction and loyalty.

The summary above was generated by AI

13 Centennial Rd, Kitchener, Ontario N2B 3E9

Job DescriptionTruGreen CanadaAs a TruGreen Employee, you'll enjoy:· $18.90 PER HOUR (guaranteed hourly rate plus bonus) · Work from your home · When working from home:

Use of personal secure cell phone or land line required
Use of personal laptop or desktop with monitor required
Must have high-speed internet access (min. of 25 MPHS)

This position could also be working from our office, or a form of hybrid.· Best training program in the industry – fully paid· Medical and Dental Benefits· Group RRSP with company matching· Top performers have the ability to advance their careers· Full time available – days/evenings/weekends· WEEKLY PAYROLLPosition Overview

Receives calls to resolve basic and routine customer concerns in a timely and professional manner. Acts as a liaison between the branch and the customer in order to achieve the highest level of customer satisfaction. Hourly rate plus eligible for Bonus & Incentives.

Responsibilities

• Answers inbound customer service calls with a warm and courteous greeting.

• Resolves customer service concerns to determine root cause of the concern.

• Regularly seeks assistance to handle calls requiring extensive problem solving.

• Updates and maintains customer database with accurate customer information and timely data entry.

• Provides resolution and timely follow-up with the customers.

Come Grow with US! Excellent salary plus bonus and benefits plan!We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Similar Jobs

TransUnion

Bilingual Customer Services Representative (Special Handling Investigator)

Yesterday

Hybrid

Burlington, ON, CAN

Junior

Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics

The Bilingual Customer Services Representative investigates escalated consumer complaints regarding credit information, conducts thorough research, communicates with credit grantors, and advises consumers on outcomes. This role requires strong organizational and customer service skills, along with fluency in both English and French.

Allegion

Remote Customer Experience Representative

Yesterday

Remote

Junior

Security

The Remote Customer Experience Representative will interact with external customers via email and phone to provide superior customer service. Responsibilities include resolving inquiries, modifying orders, documenting warranty programs, collaborating with internal departments, and adhering to company policies and service level agreements.

Top Skills: As400

Shift4

Client Service Representative

3 Days Ago

Toronto, ON, CAN

Entry level

Fintech • Financial Services

The Client Service Representative will provide exceptional customer service through various communication channels, assist clients with inquiries related to their accounts and transactions, and maintain strong client relationships. Responsibilities also include problem-solving, documentation, and participating in departmental meetings to improve service.

What you need to know about the Vancouver Tech Scene

Raincouver, Vancity, The Big Smoke — Vancouver is known by many names, and in recent years, it has gained a reputation as a growing hub for both tech and sustainability. Renowned for its natural beauty, the city has become a magnet for professionals eager to create environmental solutions, and with an emphasis on clean technology, renewable energy and environmental innovation, it's attracted companies across various industries, all working toward a shared goal: advancing clean technology.