About Kinaxis
Are you looking to join an innovative, market-leading company where you can truly elevate your career? At Kinaxis we are serious about culture, we are serious about technology, we are serious about customers, and we are serious about not taking ourselves too seriously. If you are looking to be part of an incredible growth story, then we might just be the place for you!
In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, 6 global office and a best-in-class HQ in Ottawa, Canada. As winners of several Top Employer awards globally, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today.
Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains, and supporting the people who manage them. Our powerful, AI infused platform provides full transparency and visibility across end-to-end supply chains, enabling our customers to make faster, better decisions. We are trusted by renowned global brands to provide the agility and predictability needed to navigate today’s volatility and disruption. With more than 40,000 users in over 100 countries, we are expanding our team as we continue to innovate and revolutionize how we support our customers.
Location
Hybrid if located in Toronto or Ottawa. Remote for other locations in Canada
About the team
The Kinaxis training and enablement team creates engaging, high-impact learning experiences that help customers realize maximum value from Kinaxis solutions. We also equip partners and internal teams with the knowledge and skills needed to drive customer success and product adoption.
As a contract Curriculum Developer on this team, you will design and develop training content that simplifies complex supply chain concepts and helps learners build expertise on Kinaxis solutions. Working closely with subject matter experts and cross functional experts, you will create high quality learning content, hands on labs, and assessments that support our global learning strategy. This role is for someone who can hit the ground running, quickly build the technical expertise needed and deliver against an active road map
Vacancy Status
This is an existing job vacancy
Portfolio or Work Samples (Optional): If you have a portfolio or relevant work samples you'd like to share, please provide a link on the application questions. You may also include the link on your resume instead.
What you will do
- Analyze learner roles, training needs, and workflows to define learning objectives and appropriate training solutions
- Design and develop engaging learning experiences and supporting assets, including e-learning, instructor-led training (ILT), virtual ILT (vILT), performance support tools, hands-on labs, assessments, and knowledge checks that align with learning objectives and real-world product workflows
- Build and validate hands-on labs and technical exercises that let learners practice real product workflows in a live environment
- Apply instructional design best practices, adult learning principles, Bloom's Taxonomy, and Web Content Accessibility Guidelines (WCAG) 2.2 AA to design and develop training
- Collaborate with product experts, instructors, and other stakeholders across business units to gather information, validate technical content, and incorporate feedback
- Manage assigned curriculum development projects, including schedules, quality, standards, deliverables, dependencies, stakeholder reviews, and progress reporting
- Develop content to our established standards, templates, and style guide so that what you build is consistent with the rest of our catalog
- Document your work and hand off cleanly, ensuring source files, lab configurations, and content decisions are captured for ongoing maintenance
What we are looking for
Required Qualifications
- A bachelor's degree, diploma, or equivalent professional experience in instructional design, education, computer science, engineering, communications, or a related field
- Four or more years of experience in developing curriculum, technical training, learning content, or courseware
- Experience designing learning solutions including e-learning, instructor-led training, hands-on labs, technical simulations, and assessments for enterprise software or technology products
- Strong technical aptitude and a track record of learning complex products quickly enough to teach them
- Strong knowledge of instructional design and adult learning principles, with experience designing and developing objective-driven and outcome-driven curriculum and assessments, and technical writing
- Strong written and verbal communication skills with the ability to explain complex technical concepts to diverse audiences
- Project management skills including planning, tracking, and coordinating deliverables, with proven ability to manage multiple projects and meet quality and timeline expectations
- Strong stakeholder management and problem-solving skills with a continuous improvement mindset
- Strong interest and ability to adopt AI tools in day-to-day work; experience with prompt engineering and AI-assisted content development is a strong plus
Preferred Qualifications
- Experience developing e-learning using modern authoring tools such as Rise 360, Camtasia, or similar platforms
- Experience with virtual lab or sandbox platforms such as CloudShare or similar
- Familiarity with the Learning Management Systems (LMS) and digital learning platforms, such as Docebo or similar platforms
- Knowledge of supply chain management, enterprise software, ERP, or SaaS products is an advantage
- Experience with Kinaxis Maestro is a strong plus
- Prior experience in a contract or consulting capacity, delivering into an existing team and process
What Makes You Successful
You are someone who:
- Puts the learner first, designing learning experiences around learner needs, context, and desired outcomes, even when stakeholder preferences may differ
- Gets productive quickly and is comfortable delivering before you know everything
- Enjoys simplifying complex technical concepts into engaging learning content
- Is curious, innovative, and passionate about modern learning technologies
- Thrives in a collaborative, fast-paced, global environment
- Takes ownership and consistently delivers high-quality work
- Builds trusted relationships with cross-functional stakeholders
- Is committed to continuous learning and improving learner outcomes
Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day, when we see store shelves stocked, when medications are available for our loved ones, and so much more.
Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Lockheed Martin, Unilever, P&G, ExxonMobil, Cisco and more.
Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to a long-term net-zero operations strategy. We are involved in our communities and support causes where we can make the most impact.
People matter at Kinaxis and here are some of the perks and benefits we offer, which may vary by location and employee:
- Flexible vacation and Kinaxis Days (company-wide days off)
- Flexible work options
- Physical and mental well-being programs
- Regularly scheduled virtual fitness classes
- Mentorship programs, training, and career development
- Recognition programs and referral rewards
- Hackathons
For more information, visit the Kinaxis website at www.kinaxis.com or the company’s blog at http://blog.kinaxis.com.
Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at [email protected]. This contact information is for accessibility requests only and cannot be used to inquire about the status of applications.
Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description to identify candidates whose education, experience, and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.
