Alpaca Logo

Alpaca

Crypto Operations Associate

Reposted 13 Days Ago
In-Office or Remote
8 Locations
Mid level
In-Office or Remote
8 Locations
Mid level
Monitor daily customer activity and operational tasks, including trading and cash management, support compliance programs, and communicate with partners.
The summary above was generated by AI

Who We Are:

Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Our recent Series C funding round brought our total investment to over $170 million, fueling our ambitious vision.

Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 6 million brokerage accounts.

Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.

Alpaca is proudly backed by top-tier global investors, including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Unbound, SBI Group, Derayah Financial, Elefund, and Y Combinator.


Our Team Members:

We're a dynamic team of 230+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.

Your Role:

The  Alpaca Crypto team  is a 100% distributed and remote team.  This role will report directly to the Global Director of Crypto Operations.

Things You Get To Do:

  • Primary responsibility for the daily monitoring and surveillance of all customer activity
  • Primary responsibility for daily operational tasks including trading, new accounts, and cash management functions; 
    • Cryptocurrency trading executions and exceptions (errors, corrections, etc.)
    • Assist with customer onboarding, including KYC and account approval
    • Review of general ledger accounts, identify and reconcile account discrepancies
  • Support the Anti-Money Laundering Program and investigations that result from suspected suspicious activity  
  • Proactively drive impactful changes across workflows, policies and tools 
  • Clearly communicate with internal and external partners in an effective, tactical, and insightful manner
  • Ad hoc duties and projects as assigned 
  • Global remote location, core time around 9am to 5pm PT (working hours: 8 hours per day, holidays follow the US market holidays) 

Who You Are (Must-Haves):

  • Excited about what Alpaca is building!!
  • 3+ years of relevant experience in a broker-dealer, financial services, trading or cryptocurrency operations role
  • Bachelor's degree or equivalent experience
  • Familiarity with cryptocurrency, or strong desire to learn
  • Work effectively and supportively within a team environment as well as work independently
  • Strong attention to detail and problem-solving skills, with the ability to thrive in a fast-paced environment
  • Must possess the ability to adapt to a rapidly changing business and regulatory environment
  • Enjoys challenges and taking ownership of new responsibilities
  • Inspired by Alpaca’s mission and enthusiastic about supporting our customer base and growing the platform

 Who You Might Be (Nice-to-Haves):  

  • Startup mindset for a fast paced, high growth environment
  • Familiarity or interest in: FinTech, financial markets, cryptocurrencies, investing applications
How We Take Care of You:
  • Competitive Salary & Stock Options
  • Health Benefits
  • New Hire Home-Office Setup: One-time USD $500
  • Monthly Stipend: USD $150 per month via a Brex Card

Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

Recruitment Privacy Policy

Top Skills

Cryptocurrency

Similar Jobs

3 Hours Ago
Remote or Hybrid
8 Locations
Senior level
Senior level
eCommerce • Fintech • Hardware • Payments • Software • Financial Services
The Staff Software Engineer will work on the Android-based core OS for Square hardware products, collaborating with multiple teams to develop and maintain system services and mentor engineers.
Top Skills: Android FrameworkAospCC++JavaKotlinPython
3 Hours Ago
Remote or Hybrid
8 Locations
Senior level
Senior level
eCommerce • Fintech • Hardware • Payments • Software • Financial Services
Lead and manage a team of Implementation Specialists to onboard Square sellers. Drive operational excellence and coordination across teams for effective onboarding.
Top Skills: Communication ToolsData Analysis ToolsKpi TrackingProject Management Software
11 Hours Ago
Easy Apply
Remote or Hybrid
British Columbia, BC, CAN
Easy Apply
Senior level
Senior level
Marketing Tech • Mobile • Software
The Senior Software Engineer II will build and scale Braze's chat messaging channels, focusing on front-end architecture and new feature development while collaborating in a team environment.
Top Skills: AngularJavaScriptMongoDBPostgresRuby on RailsReactRedisRubySidekiqVue

What you need to know about the Vancouver Tech Scene

Raincouver, Vancity, The Big Smoke — Vancouver is known by many names, and in recent years, it has gained a reputation as a growing hub for both tech and sustainability. Renowned for its natural beauty, the city has become a magnet for professionals eager to create environmental solutions, and with an emphasis on clean technology, renewable energy and environmental innovation, it's attracted companies across various industries, all working toward a shared goal: advancing clean technology.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account