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Pearl West

Creator Partnerships Manager (Internal Partnerships)

Posted 12 Days Ago
Be an Early Applicant
In-Office
Vancouver, BC
Mid level
In-Office
Vancouver, BC
Mid level
Manage internal creator relationships, oversee day-to-day communications, performance metrics, and ensure creator engagement and accountability within the TikTok Shop.
The summary above was generated by AI
 

Compensation: $50,000–$70,000

Company Overview

We build consumer brands with the speed of a startup and the operating rigor of private equity.
Think of us as a mini Unilever, but leaner, faster, and optimized for direct-response growth.

We own and operate multiple consumer brands generating $40M+ in annual revenue, each following a 3-year scale-and-exit model powered by centralized shared services across creative, media, product, operations, and growth.

Our mission is simple:
Build brands that leave lasting impressions — and exit them at their peak.

We are operator-led, performance-driven, and fueled by creative testing and data. No politics, no bloated teams—just outcomes.

Core Values:
🏆 Competitive Greatness
⚡ Speed to Execution
💪 Team Empowerment
🎯 Relentless Ownership

If you thrive in a high-performance environment where creators, community, and content drive real revenue, this is the place.

Role Overview

The Creator Partnerships Manager owns all internal creator relationships across our TikTok Shop ecosystem. You will manage day-to-day communications, content deliverables, onboarding, performance evaluation, incentives, and relationship growth for hundreds of creators within our internal programs.
You are the bridge between creators and campaign execution — ensuring they are engaged, supported, and driving measurable GMV for our brands.
This is a full-time North America–based role requiring strong communication skills, relationship-building, operational discipline, and a performance-first mindset.

Key Responsibilities
  • Oversee and manage all internal creator relationships, ensuring strong communication, alignment, and performance.
  • Monitor creator deliverables daily — content submissions, posting cadence, deadlines, and GMV results.
  • Approve and onboard new creator partnerships, maintaining a clean and high-performing creator roster.
  • Collaborate with the Campaign Manager to align creators with key events, flash sales, and Mega Sale Days.
  • Monitor creator performance KPIs, identifying top performers, declining performers, and creators needing coaching.
  • Partner closely with the Community Manager to nurture creator engagement inside Discord.
  • Run weekly performance reviews and maintain an organized creator CRM.
  • Develop incentive programs (samples, commissions, early access) to drive higher output and GMV.
  • Ensure creators understand brand messaging, expectations, and best practices for content success.
  • Keep creator data clean and current (shop handle, content niche, commission eligibility, onboarding status).
  • Act as the internal escalation point for creator issues, content conflicts, or performance drops
Key Performance Indicators (KPIs)
  • Creator activation rate and posting frequency
  • Weekly GMV generated by internal creators
  • Creator retention and engagement metrics
  • On-time deliverables and content submission accuracy
  • % of creators hitting GMV targets or improving week-over-wee
Success Benchmarks (30–60–90 Days)30 Days
  • Learn all creator processes, tools, and pipelines.
  • Take over daily creator communications and deliverable tracking.
  • Begin managing assigned creator segments independently.
     
60 Days
  • Optimize the creator CRM for visibility and accountability.
  • Deliver consistent weekly performance summaries to the Team Leader.
  • Launch an improved onboarding flow and engagement strategy in Discord.
     
90 Days
  • Increase creator output and weekly GMV through improved communication and incentives.
  • Build a reliable partnership ecosystem with strong creator retention.
  • Implement a scalable partnership framework aligned with campaign goals
Required Skills & QualificationsMust-Have
  • 2–4+ years of experience in creator management, influencer partnerships, talent relations, or social commerce
  • Strong communication and relationship-building skills
  • Experience managing multiple stakeholders in a fast-paced environment
  • Familiarity with TikTok creator ecosystems, affiliate programs, or UGC workflows
  • Organized, structured, and comfortable working with reporting tools
  • High ownership mindset — proactive, fast, and solutions-driven
     
Nice-to-Have
  • Experience with TikTok Shop or other marketplace affiliate programs
  • Background in content creation, campaign management, or community management
  • Understanding of performance metrics (CTR, CVR, GMV, conversions)
  • Familiarity with Discord or community-driven ecosystem
Who Should Apply?✅ YES — Ideal Candidates
  • Strong communicators who genuinely enjoy working with creators
  • People who thrive in fast-paced, high-accountability environments
  • Operators who balance empathy with performance expectations
  • Organized relationship managers who love tracking data and outcomes
  • Problem-solvers who handle issues quickly and directly
     
🚫 NO — Do Not Apply If
  • You're disorganized or dislike tracking deliverables
  • You need constant supervision
  • You prefer slow, corporate environments
  • You avoid difficult conversations or coaching moments
  • You struggle to keep creators accountabl
Why Join Us?
  • Lead the internal creator ecosystem for a rapidly scaling TikTok Shop division
  • High autonomy, direct impact, and zero red tape
  • Work with a performance-first team backed by proven 9-figure operators
  • Build creator relationships that directly influence multi-million-dollar GMV
  • Significant opportunities for career advancemen
Compensation & Benefits
  • $50,000–$70,000 annual salary
  • Performance-based bonuses
  • Equity opportunity
  • Flexible hybrid/remote structure
  • Full access to tools, training, and creator ecosystem resource
Application Process1. Submit your resume highlighting your relevant experiences. 
2. HR intake call. 
3. Technical assessment. 
4. Final interview with the hiring manager

Top Skills

Discord
Tiktok
HQ

Pearl West Vancouver, British Columbia, CAN Office

Vancouver, B.C., Canada

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