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Coordinates international coal customer shipments from sales agreement through payment. Responsibilities include managing contracts and shipment orders, coordinating vessel, rail, and barge logistics, preparing shipping and customs documentation, calculating pricing and invoices, monitoring letters of credit and customer payments, and collaborating with commercial, finance, port, carrier, and other stakeholders.
Elk Valley Resources (EVR) operates four steelmaking coal mines that employ over 5,000 people in the Elk Valley of British Columbia. We are committed to responsible resource development, environmental performance and building strong partnerships with communities and Indigenous Peoples.
EVR is proud to be part of the Glencore Group, contributing to a global portfolio of operations with a history that dates back more than 100 years in Canada.
Are you looking for a new career opportunity? Join our team.
Application Deadline: October 12th, 2026
What we offer:
At EVR, we're dedicated to supporting our workforce on their unique career journeys.
EVR recognizes our employees' skills, competencies, and performance and offers opportunities with competitive compensation and benefits. We also aim to promote employee health and wellness and provide opportunities for professional development.
We believe in the power of diversity and strive each day to create a workplace where each individual is valued and respected for their contributions.
We also believe that our employees are the reason we are accomplishing great things and are committed to supporting them through our many different programs.
About the role:
Reporting to the Manager, Marketing Operations, the Coordinator, Marketing Operations manages customer shipments from agreement to payment and is the initial point of contact for EVR’s global customers.
Join us in Vancouver, BC. Our head office is located in downtown Vancouver, amid breathtaking coastal scenery. Vancouver offers an exceptional blend of career opportunity and work-life balance, making it a great place to live and thrive. Enjoy a compressed work week with alternating Fridays off and experience what work-life balance is all about!
Benefits:
- Annual Bonus Plan
- Comprehensive Benefits Plan
- Retirement Package
- Health Lifestyle Account
In this role you will:
- Participate in and adhere to health and safety programs and policies
- Provide superior customer service to international coal customers across Incoterm sales, including CFR, FOB, DDP, FCA and Port-Transport, for long-term and spot sales
- Process and maintain sales contracts, shipment orders and required approvals within internal systems
- Coordinate vessel, train and barge shipments with customers, ports, carriers, agents, customs brokers, laboratories, surveyors, banks and other external stakeholders
- Ensure accurate and timely preparation, approval and distribution of shipping documentation, loading instructions, certificates and Bills of Lading
- Screen and nominate vessels, communicate shipment requirements and support loading activities with ports, terminals and service providers
- Calculate shipment pricing and prepare sales invoices, Proforma Invoices, final pricing invoices, credit/debit notes, settlements and vessel laytime statements
- Review and monitor Letters of Credit, customs declarations and CERS reporting requirements, requesting amendments or corrections as required
- Track customer payments and support Finance with cash forecasting, receivables, alternative financing structures and expected receipts
- Coordinate with commercial, technical, rail, port, mine, credit, finance, IS, accounting and management teams, and support internal and external audits
Requirements:
- Diploma in Business Administration, Supply Chain Management, Logistics, Commerce, or related post-secondary education; CITT designation considered an asset
- Minimum three years of relevant experience, with demonstrated customer service and relationship management skills
- Strong knowledge of Microsoft Office, particularly Word and Excel; SAP and CRM experience preferred
- Excellent interpersonal, communication and listening skills, with the ability to work effectively with multiple stakeholders and competing priorities
- Strong attention to detail with the ability to prepare accurate documentation, manage data and maintain compliance with sales policies and procedures
- Highly organized self-starter with the ability to prioritize, multitask and meet internal and external deadlines with minimal supervision
- Strong team player who is comfortable working in a fast-paced environment
- Knowledge of supply chain, production scheduling and logistics preferred
- Knowledge of Letters of Credit, Bills of Lading, shipping documentation and sales contracts considered an asset
- Demonstrated commitment to health, safety and sustainability
Salary: $80,000 - $100,000 CAD/year
As part of our recruitment process, EVR uses AI tools to assist with reviewing and summarizing candidate information. Personal information provided in your application and interview may be processed by these tools. Your information will be handled in accordance with EVR’s Recruitment Privacy Policy, which you can view here.
About EVR
EVR is a Canadian steelmaking coal producer. We take our responsibilities to our people, to society and to the environment seriously. The high-quality steelmaking coal EVR produces is an essential input for steel that can be used for constructing products such as wind turbines and critical infrastructure including rail, bridges, hospitals and schools.
Elk Valley Resources Vancouver, British Columbia, CAN Office
Vancouver, Canada
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