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JPMorganChase

Control Manager - Chief Data & Analytics Office

Posted 18 Days Ago
Be an Early Applicant
Hybrid
New York, NY
Senior level
Hybrid
New York, NY
Senior level
The Control Manager oversees governance and compliance in the Chief Data Office, managing operational risk, control environments, and data-related risks while ensuring effective risk management practices.
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Job Description
The Chief Data & Analytics Office (CDAO) at JPMorganChase is responsible for accelerating the firm's data and analytics journey. This includes ensuring the quality, integrity, and security of the company's data, as well as leveraging this data to generate insights and drive decision-making. The CDAO organization primarily consists of the firmwide Chief Data Office, firmwide Chief Analytics Office and Data & Analytics Product/Platforms.
As a CORE & Privacy Control Manager Vice President within the Chief Data Office, you will be responsible for CDAO Governance Support and Compliance and Operational Risk Evaluation (CORE) Program Governance, including managing firmwide common processes and controls, ensuring key controls in Policies and Standards are appropriately implemented, developing control management framework documents, and supporting the Data Control Manager community of practice. In this role, in partnership with the Control Management team and CDAO business/control partners, you will be a significant and integral contributor to the effective management of the overall operational risk environment for CDAO. Control Management (CM) maintains a strong and consistent control environment across the firm, where you will be appointed for a Line of Business, Function and Region. You will follow a comprehensive coverage and joint accountability model with the business executive that promotes early operational risk identification and assessment, effective design and evaluation of controls and sustainable solutions to mitigate operational risk.
Job responsibilities

  • Perform governance and oversight associated with Data related risks and controls within CORE, and common control coverage for CDAO including areas such as inappropriate data management, data use, and data privacy.
  • Verify key controls outlined in Data-related Standards and Policies are accurately reflected for CDAO and, where appropriate, across Lines of Business (LOB) and Corporate Functions (CF), leveraging in-depth knowledge of the CORE platform.
  • Foster a community of practice for Data-related Control Managers across LOBs and CFs, focusing on updates to standards, practices, common controls, and calibration.
  • Partner with business and control teams to develop comprehensive control management framework documents.
  • Design, enhance, produce, and maintain reporting processes for reoccurring deliverables on a regular basis.
  • Identify, analyze, and challenge meaningful metrics to inform on the health of the operational risk and control environment for reports shared with senior management, control committees and forums, and external regulators.
  • Assist in issue management workflow end-to-end, including root cause analysis, action plan development and issue validation; provide ongoing assessment and tracking of CDAO owned issues and action plans.
  • Maintain management subject matter expertise and primary point of contact for the CDAO stakeholders we support.
  • Participate in strategic initiatives and related process, risk, and control uplift.
  • Develop and deliver training sessions / programs as needed.


Required qualifications, capabilities, and skills

  • Bachelor's degree or equivalent experience required.
  • 7+ years of financial services experience in control management, audit, quality assurance, risk management, or compliance.
  • Proficient knowledge of control and risk management concepts with the ability to design, create, and evaluate a Risk & Control Self-Assessment in conjunction with business partners.
  • Experience in Compliance and Operational Risk Evaluation (CORE) Program Governance.
  • Experience in privacy governance management and knowledge of global privacy laws, including GDPR and CCPA.
  • Superior project management, process design, negotiation, and MS Excel Skills.
  • Proficient in Microsoft Office Suite (Word, Teams, Outlook, PowerPoint, OneNote) with the ability to develop compelling and meaningful executive presentations that will highlight opportunities/recommendation for improvement.


Candidates must be able to physically work in our offices full-time (5 days). The specific details and timing will be determined and communicated by direct management.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment/work visa at this time (including but not limited to H1B, H4 - EAD, OPT, TN, or L visas).
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.

Top Skills

Microsoft Office Suite
Excel

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