Content Designer - (Hybrid - Toronto)
Capco – The Future. Now.
Capco is a distinctly and positively different place to work. Much more than consultants, we are active participants in the global financial services industry. Our passionate business and technology professionals enjoy a unique environment where they are actively encouraged to apply intellect, innovation, experience and teamwork. We ware dedicated to fully supporting our world class clients as they respond to challenges and opportunities in: Banking & Payments, Capital Markets, Insurance, Wealth & Asset Management and Energy. Experience Capco for yourself at capco.com.
Let’s Talk About You
You want to Own Your Career. You’re serious about rising as far and as fast as your work and achievements can take you. And you’re ready to write the next chapter of your career story: a challenging and rewarding role.
Let’s Get Down to Business
We are looking for a Content Designer with experience writing in the financial services industry. You're a great storyteller who is at ease presenting and discussing your work with clients and stakeholders. You challenge old ways of thinking and put the customer at the center of everything you do. Design thinking and User-Centered Design methodologies are second nature to you. You are fluent in today's digital trends, particularly mobile.
About the Role:
Responsibilities
- Collaborate closely with designers to craft seamless digital customer experiences
- Write clear, accurate and compelling user interface copy
- Collaborate with project partners and Experience Strategy team to determine the business objectives that drive content strategy
- Make recommendations on user requirements for projects and contributes to project scoping and planning
- Obtain competitive experience evaluations and customer data and establishes benchmarks for content
- Develop and document Contribute to content creation governance and workflow as well as style, tone and voice guidelines, including recommendations around brand vision
- Present content concepts in collaboration with designers
- Write and design in accordance with design system
- Contribute to the development of the team’s culture and quality standards
- Manage and administer design projects
- Coordinate copy translation
Show Us What You’ve Got
- Degree in a writing or design related discipline
- Minimum of 3 years in product design or creation of digital experiences
- Must have experience writing in the financial services industry
- Expert writing, editing and proofreading skills, with experience writing for online required, kiosk, Voice and audio User Interface writing
- Experience in a design-related discipline (industrial design, user-centered design, visual design, design strategy, design management, human factors, psychology, human-computer interaction, etc.) is a major plus
- Understanding of interactive design and usability principles and how content strategy and creation contributes to the user experience
- A passion for great experience design
- Proficiency in adapting processes to meet project needs
- Willingness to collaborate
- Self-motivated, flexible, organized, and accountable
- Good understanding of user-centered design and related design disciplines (experience strategy, visual design, UX writing, design research, interaction design)
- Strong portfolio demonstrating a range of UX writing abilities
- Familiarity with Figma/Figjam and Confluence/Jira
Professional experience is important. But it’s paramount you share our belief in disruptive innovation that puts clients ahead in a tough market. From day one, your key mission will be to perceive new and better ways of doing things to give your clients an advantage.
Now Take the Next Step
We have:
- Access to industry-focused talent globally
- Ability to leverage best-in-class innovative products and solutions for complex architecture and large-scale transformation
- Extended global geographic market reach
- Ability to capitalize on our client footprint and deep domain expertise within financial services and energy
Capco is an equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.
For more information about Capco, visit www.Capco.com.
