Communications Officer (English Services) (On-Site)

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Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. 
 
Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

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Communications Officer - Vancouver 

Work at CBC/Radio-Canada:

Are you an outgoing personality who is warm, approachable and is comfortable engaging people, from small groups to large audience gatherings? Do you have the ability and drive to keep up with this exciting, ever-changing news and broadcasting industry? Do you have demonstrated events experience, proven writing experience and an overall love for working with an enthusiastic team on all things communications and marketing? Then this is the role for you!

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. 

Your role:

CBC British Columbia is looking for a Communications Officer (Marketing, Events and Digital) to join the local Communications and Marketing team. The successful candidate will work with a team of other communication professionals in a fast-paced environment to execute a variety of marketing/communications strategies, projects and brand events to support CBC’s digital, radio and television programming. This position reports to the regional Senior Manager, Marketing and Communications, and requires someone with a passion for CBC, a flair and genuine joy for engaging with people, and a willingness to entertain a diversity of thought and connections.   

The position is on-site with the option for hybrid work after 6 months. 

Duties for this position may include:

• Organising and working events both internally and externally, virtually and in person.

• Implementing integrated marketing plans to promote our programming and the CBC brand across all platforms (Social, Digital, Radio, TV).

• Executing fan engagement and outreach initiatives, brand activations and contesting, to foster ongoing relationships with audiences.

• Writing, editing and producing internal staff communications/newsletters and content for cbc.ca/bc.

• Creating, executing and posting creative social media content for established and emerging platforms. This may require photography and basic design skills.

• Monitoring and executing digital campaigns, analyzing performance and optimizing content.

• Collaborating with cross-functional teams and departments to aid, brainstorm and bring to life creative campaigns that attract target audiences and foster engagement.

• Developing, producing and scheduling promos for regional programs on Radio, TV, Web and social produced by regional stations, in accordance with network guidelines. If necessary, performing basic editing on radio promos.

• Help develop contests and coordinate their organisation in tandem with management and programmers. Negotiate and, if necessary, draft the requisite agreements and protocols. Ensure that contests comply with legal requirements and program policies. Follow up with winners and partners.

• Research, review and source suppliers for CBC branded promotional materials. Lead and coordinate orders, receiving and cataloguing. 

• Research information regarding special projects, new initiatives and perform administrative matters, including managing newsroom tours.

• Work with Audience Relations to develop messaging in response to audience enquiries and reactions.

• Manage the budget for communications activities.

• Reply to and follow up on audience comments and requests, as needed.

• Carry out all other related tasks as needed.

We are looking for a candidate with the following:

• Three (3) years’ relevant experience that demonstrates superior writing, editing and proofreading skills, a working knowledge of a wide range of communications and marketing materials, excellent interpersonal and organizational skills and the ability to work under deadline  pressures.

• Strong desire to live and promote the values of diversity and an inclusive and respectful work culture.

• Experience in community event logistics and brand activation execution.

• Demonstrated customer service and problem-solving ability.

• Ability to take initiative and demonstrate creativity as well as good judgment.

• Active and highly skilled on multiple Digital and Social Media platforms. Proficiency, understanding and a proven ability to write for different channels is required.

• Excellent working knowledge of Google Suite tools (Docs, Drive, Sheets, Slides, Calendar, Meet). 

• Eye for detail and a creative thinker.

• Flexibility in work hours as operations demand, including the ability to work shift work, including evenings, weekends and holidays, is required.

• Demonstrated knowledge of local CBC programming. 

• Knowledge of languages including but not limited to, Mandarin, Tagalog, Arabic, Hindi, Punjabi, Spanish or any Indigenous languages is  considered an asset.

• Availability to travel for short periods if required.

• Post-secondary certificate, diploma or a university degree in Communications/Public Relations or Marketing, or an equivalent combination of education, training and experience.

Candidates may be subject to skills and knowledge testing.
 

We thank all applicants for their interest, but only candidates selected for an interview will be contacted.

As part of our recruitment process, candidates who advance to the next

step will be asked to complete a background check. This includes:  

• A mandatory Criminal record check. 

• Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to [email protected].
 
You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

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