Communications Manager

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.
So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
The Role
Square's Communications team shares with the world how Square empowers local businesses with powerful and elegant solutions to help them start, run, grow, manage, and finance. We are looking for an enthusiastic communications professional to join our collaborative, creative, small-but-mighty team in the US. This role will work on a diverse and varied array of campaigns and projects, including product launches, customer case studies, data reports, partnerships, and more - and will flex between leading initiatives as an individual, and collaborating with the team for major, all-hands-on-deck initiatives. We're looking for someone who loves and building relationships, both with external partners like reporters, as well as internal stakeholders, and has a knack for storytelling and crafting compelling comms pitches and landing meaty stories.
You Will

• Create and execute communications programs that build awareness of Square's products, showcase our customers, and highlight our expansive ecosystem, including ideating and leading announcements and crafting proactive campaigns.
• Work collaboratively with the team on "all hands on deck" major product launches.
• Develop and maintain reporter relationships across national, local, business, tech, and vertical publications to drive well-informed coverage and keep Square and its solutions continually top of mind.
• Craft compelling and-well written materials, including press releases, data reports, briefing documents, communications plans and FAQs, blog posts, and other collateral.
• Work cross-functionally with many teams inside Square, including marketing, investor relations, legal, government relations, product, design, internal communications, and others, as well as within our parent company Block.

You Have

• 6-10 years relevant work experience at an in-house communications team, or at a PR agency working on technology clients, including previous communications experience with a B2B technology company and/or financial services company.
• A knack for uncovering stories, data, and other insights that can drive coverage and advance company narratives in the down-cycles between product launches or announcements.
• Strong media relations skills that have driven coverage in national, local, business, tech, and vertical publications.
• Ability to flex between working on projects solo and as part of a team.
• Affinity for building partnerships with key internal stakeholders, including senior leadership.
• A desire to help further our mission of economic empowerment through impactful storytelling.
• An appreciation of the Oxford comma.

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page .
While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A:
$122,900 - $184,300 USD
Zone B:
$114,200 - $171,400 USD
Zone C:
$108,200 - $162,200 USD
Zone D:
$98,300 - $147,500 USD
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.