Change.org is searching for a Communications Manager to identify, support, and amplify some of the most compelling citizen-driven campaigns for press, social media and email, across Canada. You will report to our Communications Director. As a key member of our Communications Team, you’ll build and lead a high-performing team, increase awareness of Change.org among key audiences, and dominate media and social platforms through brand-aligned storytelling.
We’re a social impact business (a public benefit company), and the world's largest social change platform with 100 million users, 40,000+ campaigns launched on the site every month, and a 100% user-generated revenue model. Our users win campaigns for change once every hour. We’re working for a world where no one is powerless, and where creating change is a part of everyday life. We’re just getting started and hope you’ll join us!
From mobilizing over 5 million people to investigate the fires in the Amazon, to mobilizing nearly 3 million against war and famine in Yemen, to large-scale mobilizations for the people of Iran and against the war in Ukraine, and calling for Racial Justice in the US, many movements were born on Change.org. Dozens of local, national, and international victories are happening every day thanks to the strength of our members who are changing the lives of people around the world. We want to help them go even further and we need your help!
Key Outcomes:
- Build and lead a high-performing campaigns and communications squad, with clear roles, effective delegation, and alignment on priorities that support organizational goals.
- Increase awareness of Change.org and the campaigns on the platform among key audiences. Consistently identify, support, and drive the most biggest people power campaign moments, generating strong reach, and wide amplification across both social and traditional media, centering our amazing petition starters.
- Dominate media and social platforms through brand-aligned storytelling that centers petition starters and their campaigns, consistently driving strong reach and visibility.Build and sustain strong relationships with key journalists, influencers, and partners to enhance both the immediate reach of campaigns and the long-term visibility of the platform.
- Organise and publicise petition deliveries and other campaign stunts, and engage with some of the most important elected officials and decision-makers.
- Grow awareness of Change.org and the campaigns on our platform among media and decision-makers
- Engage Change.org’s email audience with timely, impactful, and high-performing content.
- Maintain a campaign portfolio that is strongly aligned with brand principles and reflects ideological diversity, fostering trust and openness across a wide range of audiences.
The most important core competencies for the role are:
- Team Leadership: Proven ability to recruit, build, and lead high-performing teams with clarity, inspiration, and care.
- Strong understanding of how to organise campaigns for social change and getting the attention of decision-makers. Deep understanding of how to drive political agenda setting.
- Existing connections with key journalists, influencers, civil society, elected officials, politicians, who could help tell the story of the people who come to Change.org to take action.
- Strategic mindset, with innovative ideas around how to use digital campaigning to power and win local and national campaigns.
- Extremely strong written and oral communication skills in Canadian English, with experience writing press pitches, marketing emails and social content.
- Willingness to work across differences, including providing support to policy-compliant campaigns that you may not agree with, but that align with Change.org’s democratic commitment to being an open platform.
- Demonstrates strong autonomy by proactively identifying opportunities for improvement, taking ownership of tasks, and driving projects to completion with minimal supervision.
Target experience:
- 3-6 years working in social organizing, campaigning or advocacy
- 7+ years working in communications
Interested? Great! Here's what you should know:
This is a full time role open to folks based in Alberta, British Columbia, or Ontario.
Our compensation philosophy is based on pay equity. All of our salaries are determined before we launch a role – they are based on a predetermined salary scale, the level on that scale and the cost of labor for that location. The annual salary of a Communications Manager is $122,000 CAD in Victoria & Calgary, $131,500 CAD in Vancouver & Toronto, and $120,000 CAD in all other locations.
Benefits and perks also vary based on location.
Our evaluation process is as follows:
- 30-minute Recruiter Screen
- 45-minute Hiring Manager Screen
- Take Home Assignment
- Team Interview
- Exec Interview
We know the confidence gap and imposter syndrome can get in the way of meeting amazing candidates like you, so please don’t hesitate to apply—we’d love to meet you. We also know it’s rare for someone to meet 100% of the qualifications. Please apply anyway!
We actively encourage applicants from diverse backgrounds and perspectives to apply. At Change.org, we are dedicated to fostering a diverse and inclusive workplace. We invest in programs to support our diverse workforce, offer inclusive onboarding experiences and affinity groups, celebrate the heritage of our staff, provide training on working across differences, and maintain fair and transparent salary scales. All qualified applicants will receive consideration for employment without regard to race, color, national origin, disability, veteran status, sexual orientation, gender, or culture.
We are committed to providing reasonable accommodations throughout the recruitment process for candidates with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.
We're committed to protecting your data. To learn more, please review our Change.org Job Applicant Privacy Policy.
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We are legally required to conduct EEOC reporting. While this is required by the federal government, we recognize that it does not include all genders and ethnicities. We want you to know that Change.org celebrates all identities and we thank you for your participation.
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