Are you looking for a visible role with immense opportunity to shape the ways we work?
Join us at Jabra, part of GN Group, in this strategic role at the core of the North region’s growth engine. Based in our London office, the role sits within the global sales organization, reporting to the President of Region North, Enterprise, and operates at the intersection of four critical functions: Sales, Marketing, Finance, and Channel & Distribution
As our new Commercial Operations Manager, you will be responsible for building up and running the commercial infrastructure across our Sales, Marketing, Finance, and Channel functions. You’ll collaborate with senior leadership to enhance performance across the teams, managing the data, systems, and processes that inform critical commercial decisions. This position will require you to blend analytical rigor with commercial instinct—transforming data into clear insights and converting strategy into action.
You will be instrumental in guiding the North region’s performance. Working alongside the President and the leadership teams, you will have full visibility into strategy, targets, and results. As you grow within the role, so too can the scope of it.
Forecasting, Reporting & Insights
Own monthly and quarterly forecasting across business units
Build executive dashboards and KPI scorecards (Power BI, Dynamics)
Analyse pipeline, revenue trends, win/loss, and channel performance
Budgeting, Quotas & Compensation
Support annual planning with Finance and leadership
Coordinate quota setting to match available capacity and market potential
Validate compensation and incentive structures
CRM and Automation
Own Microsoft Dynamics CRM: adoption, data quality, governance
Identify and implement automation to improve productivity
Coordinate CRM enhancements, training, and integrations
GTM & Channel Operations
Analyse channel and distribution performance
Support GTM planning with partner mapping and market coverage insights
Track partner performance with Channel teams
Leadership Cadence & Performance Rhythm
Own MBR/QBR frameworks and reporting
Prepare executive briefings and performance summaries
Support sales incentives and performance programmes
Continuous Improvement & AI
Identify and implement AI and workflow automation opportunities
Build scalable and efficient commercial operations processes
To thrive in the role, we imagine that you have:
7+ years in Sales, Commercial, or Revenue Operations (B2B tech)
Experience working with senior/C-level stakeholders
Multi-market or regional exposure
An analytical, structured, and solutions-oriented mindset
Effective communication skills with executive presence
A motivated mindset, and are accountable
a meticulous approach to details and confidence in navigating complexity
A collaborative nature, but able to manage own tasks and priorities
Technical Skills
Microsoft Dynamics CRM (advanced, direct ownership)
Power BI (build dashboards end-to-end)
Excel (advanced modelling and analysis)
PowerPoint (executive-level storytelling)
Familiarity with AI tools/automation
At GN we pride ourselves on encouraging flexible working whenever possible. We trust our people to fulfill their responsibilities, to know when in-person collaboration is better than hybrid, and to be present when it's needed most.
We encourage you to apply
Even if you don’t match all the above-mentioned skills, we welcome your application if you think you have transferable skills. We highly value a mindset and motivation that align with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.
We are focused on an inclusive recruitment process
All applicants will receive equal consideration for employment. As such, we encourage you to submit your CV without a photo to ensure an equal and fair application process.
Should you have any special requirements for the interview, please let the Hiring Manager know upon accepting the invitation to interview.
How to apply?
Use the ‘APPLY’ link no later than April 11th. Applications are assessed continuously, so don’t wait to send yours.
Join us in bringing people closer
GN brings people closer through our advanced intelligent hearing, audio, video, and gaming solutions. Inspired by people and motivated by innovation, we deliver technology that enhances the senses of hearing and sight. We enable people with hearing loss to overcome real-life problems, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts.
We hope you will join us on this journey and look forward to receiving your application.
#LI-Jabra
