Commercial IO Manager

• We are seeking a Commercial IO Manager to serve as the dedicated commercial owner of IO review and negotiation: partnering with Account Executives (AEs) in client deals, leading an active portfolio of IO improvement projects, and building automated and scalable processes.
• This is a commercial partnership role, not a legal or support role. You will act as the commercial expert who protects StackAdapt’s interests in real-time deal conversations — giving AEs a specialist partner. 
• This role partners closely with Sales, Legal, Finance, Ad Ops, and Platform, and carries an immediate roadmap with measurable impact from day one.
• As StackAdapt is a Remote-First company, you will work as part of a highly collaborative remote team. This role is open to candidates located anywhere in Canada or the US. Occasional travel may be required.

• Own the IO book: Own end-to-end commercial review, editing, and processing of all Insertion Orders, working from StackAdapt’s IO templates, standard positions, and internally-approved language. Partner with and advise the AE, and approve or apply approved redline language directly.
• Bridge the functions: Serve as the connective tissue between Sales, Legal, Finance, Ad Ops, and Platform on all IO-related matters — coordinating delivery, payment, and operational requirements and tracking issues to resolution.
• Drive the project portfolio: Lead an active portfolio of IO improvement projects, and contribution to end-to-end IO process streamlining from media plan to campaign launch.
• Build the operating model: Set the standard and guide process for campaign amendments and IO approvals from a revenue perspective, designing repeatable, scalable workflows rather than just executing within them.
• Leverage AI: Use StackAdapt’s AI tooling to accelerate IO review and develop agents and repositories that let AEs handle defined, pre-approved issues independently.

• Experience in commercial operations, deal desk, or revenue operations in an adtech, media, or SaaS environment.
• Familiarity with programmatic advertising concepts, campaign mechanics, and IO structures.
• A commercial professional who can read a contract, identify the business implications of a term, and distinguish a reasonable client ask from one that creates real risk. This is not a legal or paralegal role and full training, guidance, and resources on legal issues will be provided by the Legal team.
• A clear, confident communicator who can represent StackAdapt’s position credibly.
• Process-oriented — capable of designing and owning workflows, not just executing within them.
• Able to navigate cross-functional relationships across Sales, Legal, Finance, and Platform without relying on formal authority.
• Comfort using AI tools to accelerate commercial and contract workflow is essential.
• Comfortable with ambiguity, and energized by a fast-paced environment; strong attention to detail and the ability to own and manage multiple projects end to end.

• Highly competitive salary
• Retirement/ 401K/ Pension Savings globally
• Competitive Paid time off packages including birthday's off!
• Access to a comprehensive mental health care program
• Health benefits from day one of employment
• Work from home reimbursements
• Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto
• Robust training and onboarding program
• Coverage and support of personal development initiatives (conferences, courses, books etc)
• Access to StackAdapt programmatic courses and certifications to support continuous learning
• An awesome parental leave program
• A friendly, welcoming, and supportive culture
• Our social and team events!

Please note: Benefits and perks may vary depending on your country of employment and the nature of your engagement. In locations where StackAdapt does not have a legal entity, employment and benefits are administered in accordance with local regulations and partner policies.