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Coalition

Claims Manager, Canada

Posted 10 Days Ago
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Canada
Mid level
Canada
Mid level
The Claims Manager will assess and manage cyber claims, collaborate with vendors, and provide support to underwriters while maintaining documentation and relationships with stakeholders.
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About us

Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines broad insurance coverage with a digital risk assessment and continuous security monitoring to help organizations protect themselves in today’s hyper-connected world.

Opportunities to make an impact with bold thinking are real - and happening daily.

About the role

The Claims team at Coalition stands apart for our outstanding level of consumer service and knowledgeable handling of claims for our insured customers. Claims, as a team, works to find ways to assist our policyholders  to find solutions to cyber risk. As we continue to expand, we are seeking an experienced claims professional to join our cyber claims team and lend a hand in handling intricate primary and excess Cyber, Tech, and Media policies and future Executive Risks as well as Management Professional Liability. You will also provide assistance to the underwriting team and manage/collaborate with a variety of vendors, including breach counsel, incident response providers, defense counsel, and coverage counsel for Coalition and its partner carriers. 

This position is fully remote and candidates can be located anywhere in Canada.

Responsibilities

  • Handle the intake of severe cyber events, including the coordination with breach counsel, forensic investigators, and other vendors
  • Evaluate full pending of claims and recommend accurate reserves
  • Manage litigation including third party liability arising from security failure or data breaches, Media and Tech E&O
  • Maintain accurate and timely file documentation/information in our claims system
  • Assess liability and damage data in affiliation with intricate claims, maintaining appropriate documentation
  • Assess insurance coverage issues
  • Intelligently guide and track third-party vendors and service providers’ work and spend
  • Maintain and develop relationships with brokers, risk managers, general counsel, and vendors
  • Identify settlement opportunities to maximize impact and preserve limits
  • Collaborate in the defense and resolution of claims
  • Provide data and reason-based informational assistance to underwriters
  • Provide assistance to business development team with regard to marketing
  • Liaise with partner carriers on a daily basis

Skills and Qualifications

  • 3+ years of experience handling claims
  • Full Adjuster Licence from the Financial Services Regulatory Authority of Ontario (FSRA) or an equivalent common law regulatory body
  • Adjuster licence from the Québec Autorité des marchés financiers
  • Fluent in French and English
  • Strong coverage background
  • Demonstrated experience working as part of a team, leading a team, interacting with others, meeting goals, and successfully performing in a changing work environment
  • Excellent communication skills, interactive experience, and proactive mindset
  • Team-oriented with an aptitude to excel in a collegial environment

Bonus Points

  • Juris Doctor (JD) or Bachelor of Laws (LLB)

Perks

  • 100% medical, dental, and vision coverage
  • Flexible PTO
  • Annual home office stipend and WeWork access
  • Mental & physical health wellness programs like Headspace, Lumino, and more!
  • Competitive compensation and opportunity for advancement
 Why Coalition? 

We’re a remote-first, mission-driven team committed to building a more inclusive culture with people of all different backgrounds. We trust our team members to take responsibility, share ownership, and put in the work to help us in our pursuit to solve digital risk.

Coalition’s exceptional growth stems from its ability to address real-world problems for organizations of all sizes and remain true to our founding values of character, humility, responsibility, purpose, authenticity, and inclusion. 

We’re always looking for collaborative, inquisitive individuals to join #OurCoalition.

Visit our Newsroom > 

Privacy Notice

Coalition is committed to protecting your privacy and handling your personal information responsibly. We collect, use, and store personal information as necessary for the recruitment process and in compliance with applicable privacy laws and regulations in all regions where we operate. We want you to understand what personal information we collect, how we use it, and your rights regarding access, correction, and deletion of your data where applicable. Information submitted, collected, and processed as part of your application is subject to Coalition's Privacy Policy. For further details, please review our full Privacy Policy or contact us with any questions regarding how your information is handled.

Our Privacy Policy > 

Anti-Discrimination Notice

Coalition is proud to be an Equal Opportunity employer. Our policy is to provide equal employment opportunities to all individuals, without discrimination or harassment on the basis of any characteristic protected by applicable laws in each country where we operate. This commitment includes, but is not limited to, ensuring equal treatment in recruitment, selection, training, promotion, transfer, compensation, and all other aspects of employment. Coalition does not tolerate discrimination or harassment of any kind, and we are dedicated to fostering an inclusive and supportive workplace.

Accommodations

Coalition is committed to providing reasonable accommodations to qualified individuals with disabilities, including applicants and employees, in accordance with applicable laws and regulations in each country where we operate. Our policy is to support equal opportunity in the hiring process by considering qualified applicants regardless of disability or other protected characteristics, unless providing accommodation would impose an undue hardship or disproportionate burden. If you require accommodation to complete an application, interview, pre-employment testing, or participate in the selection process, please contact us at [email protected]. We also consider all qualified applicants, including those with criminal histories, in line with applicable laws and regulations in each jurisdiction.

To all potential candidates: Coalition primarily does not use third-party recruiting services. Potential candidates will only be contacted by Coalition, Inc. during the recruitment process. You can always verify any opportunity on our official careers page http://www.coalitioninc.com/careers.

To all recruitment agencies: Coalition does not accept unsolicited agency resumes. Do not forward resumes to our email alias, employees, or other physical or virtual organization locations. Coalition is not responsible for any fees related to unsolicited resumes.

Top Skills

Cyber Risk
Cyber Security
Insurance
Insurance Policies
Legal Documentation

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