The Chargeback Intern will assist in chargeback operations, review accounts, analyze data, identify process improvements, and engage with customers.
About Super.com
We started Super.com to help maximize lives–both the lives of our customers and the lives of our employees– so that everyone can experience all that life has to offer. For our employees, our promise is that Super.com is more than just a job; it’s an opportunity to unlock one’s potential, where learning is celebrated and impact is realized.
We are more than a fast-paced, high-growth tech company; we care about our people and take career progression seriously. This is your career and our aim is to supercharge it through the people, the work, and the programs that fuel who we are.
About the role:
This is a great opportunity to gain meaningful, hands-on experience in our chargeback operations through the Winter 2026 term. As a part of the broader Operations team, you will learn how the business works and have a direct impact on the customer experience. This internship is a good fit for a student with foundational business knowledge, excellent attention to detail, and a passion for working with people!
Challenges You'll Solve
- Review customer accounts in order to compile compelling evidence for bank disputes
- Identify and/or contribute to process improvements
- Opportunity to participate in special projects (like building tools to help us fight more chargebacks efficiently, working with other departments like the Data team and Engineering team on business related projects)..
- Reach out to customers about pending disputes in order to provide additional help.
- Analyze chargeback data to help eliminate chargeback risk factors.
About You
- You are a post-secondary student, studying business related major preferred
- Proficiency with Microsoft Excel
- 1-2 work terms of experience preferred
- You have a passion for people, processes, and systems
- You have a strong work ethic with a desire to contribute to a fast-growing startup
- You are a critical thinker and problem-solver
- You have the ability to learn quickly, paired with the desire to work hard
We've Got You Covered
- $300 One-time home office set up allowance
- $25/Week UberEats allowance on Fridays
- $300/Term Learning and Development allowance
- $120/ Term Fitness/Wellness allowance
- Top Talent: work with the best in the world, including Engineers and Leadership from Google, Facebook, Wish, YouTube, Uber and more
- Build Something Great: most importantly, build a product used by millions around the world - have ownership, have impact, and do great work
We Believe in Equal Opportunity We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Accommodations are available on request for candidates taking part in all aspects of the selection process. If needed, please notify our Talent Acquisition Partner.
We Believe in Equal Opportunity
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Accommodations are available on request for candidates taking part in all aspects of the selection process. If needed, please notify our Talent Acquisition Partner.
Top Skills
Excel
Similar Jobs
Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
The District Service Manager oversees dealership liaising, business plan execution, and compliance with service policies to enhance customer experiences. Responsibilities include training, audits, and collaboration with dealership staff.
Fintech • Financial Services
As a Principal Software Engineer, you will architect and lead the implementation of scalable systems, oversee engineering excellence, mentor teams, and drive cross-functional projects to support business growth.
Top Skills:
GoPythonRuby
Fintech • Financial Services
The Staff Software Engineer will lead technical initiatives, design complex systems, mentor engineers, and enhance code quality across teams.
Top Skills:
AIBackend SystemsDistributed SystemsMl
What you need to know about the Vancouver Tech Scene
Raincouver, Vancity, The Big Smoke — Vancouver is known by many names, and in recent years, it has gained a reputation as a growing hub for both tech and sustainability. Renowned for its natural beauty, the city has become a magnet for professionals eager to create environmental solutions, and with an emphasis on clean technology, renewable energy and environmental innovation, it's attracted companies across various industries, all working toward a shared goal: advancing clean technology.
