AVEVA is creating software trusted by over 90% of leading industrial companies.
Salary Range:
$99,000.00 - $165,000.00This pay range represents the minimum and maximum compensation that the position offers, and final compensation can vary within the range depending on work location, job experience, skills, and relevant educational attainment and/or training.
Job Title: Channel Account Manager II
Location: US (Philadelphia, PA; Houston, TX; Lake Forest, CA; San Leandro, CA)
Employment Type: Full-time - Hybrid
Inside Channel Account Manager ( also referred to as the i-CAM role):
About Partner Enablement: Partner Enablement sits within AVEVA’s wider Commercial Enablement function, we have two main audiences, our AVEVA Partners (Sell Thru/Sell With/Sell To) and our AVEVA Partner Sellers (the AVEVA employees managing our partner relationships). The Partner Enablement team also has two main functions, a Global Partner Enablement function which creates tailored Enablement plans for each AVEVA Partner type (and our AVEVA Partner sellers) and a Regional Partner Execution function which owns the execution of these central enablement initiatives across the partners and partner sellers within their region.
About this role: The Americas Partner Enablement Manager sits within the Regional Partner Execution function and is the main point of contact for AVEVA partners and AVEVA partner sellers in the Americas region. They will be responsible for driving awareness and adoption of all relevant enablement tools and initiatives created centrally, for responding to and facilitating in-region enablement requests and for feeding through insight direct from the field to inform future priorities of the wider Commercial Enablement team.
The role holder will therefore work closely with the AVEVA Partner Leadership, AVEVA Partner Sellers and Partners in their region. They will also collaborate with other functional teams within Commercial Enablement and beyond to ensure the requirements of the field are understood and delivered.
Key Responsibilities
- Manage Run Rate Channel Business reporting/Discrete Opp reporting and managing the opportunities in SalesForce
- Manage the NON-OPA process for Service, SOW and Co-Sell Agreements supporting the Channel Account Manager with the quoting the opportunity, assist with order processing, working with our Contracts and Legal Team
- Quarterly Business Reviews – prepare sales documents for the business review with Channel Account Manager
- Assist partners on RFP responses or information that is required
- Acting as the main point of contact for the Channel Account Managers within their region, responding to, prioritizing, and facilitating any in-region enablement requests.
- Establishing regular cadence with AVEVA’s Channel Account Managers Partner Teams and AVEVA Leadership, regular enablement updates and gaining valuable field insight around the Customer First Renewals
- Building a strong understanding of the partner business, priorities, opportunities, and challenges within their region, acting as subject matter expert for that region within the Partner Enablement Team.
- Owning a consolidated schedule Partner for the Americas region across all audiences, keeping them up to date his up to date and well-communicated across all stakeholders
- Capturing insight from AVEVA Partner Sellers and Partners in their region and feeding this through to relevant stakeholders and the wider Partner Enablement team to help inform future priorities.
- Following our best practice processes for ensuring our AVEVA Partners receive a consistent experience from AVEVA and identifying areas for improvement wherever possible.
- with key AVEVA folks to provide access to certain tools within AVEVA
- Assist in the training of new hires by providing overviews of key tools including Power BI, Salesforce, and Next Gen. Support includes instruction on building Salesforce reports, managing the excel spreadsheet, that provides the Channel Account Managers a snapshot of their quarterly forecast
Essential Behavior’s, Capabilities & Experience
- Experience of Partner Business/Sales Enablement
- Strong collaboration skills, with the ability to work collaboratively and secure support at all levels.
- Proven experience of high-quality delivery, taking personal accountability and driving initiatives through to completion
- Ability to drive adoption of tools / processes / enablement resources
- Strong organisational, and problem-solving skills
- Excellent written and verbal communication skill
- Ability to work effectively in a dynamic team with people of different cultures and backgrounds.
Desirable Behavior’s, Capabilities & Experience
- Clear verbal and written communication to engage partners and Channel Account Manager as well as AVEVA Leaders
- Key Knowledge of Excel
- Knowledge of working in a Partner Business
- Customer Centric
- Problem Solving
- Team Collaboration
- Accountability and Goal Oriented Thinking
USA Benefits include:
Flex work hours, 20 days PTO rising to 25 with service, three paid volunteering days, primary and secondary parental leave, well-being support, medical, dental, vision, and 401K.
It’s possible we’re hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.
Find out more: aveva.com/en/about/careers/benefits/
Hybrid working
By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote.
Hiring process
Interested? Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process.
Find out more: aveva.com/en/about/careers/hiring-process
About AVEVA
AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals, and minerals – safely, efficiently, and more sustainably.
We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: sustainability-report.aveva.com/
Find out more: aveva.com/en/about/careers/
AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.
AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
