Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. The Microsoft Business Development Strategist for SMB role will focus on helping CDW's Education mid-sized managed customers gain a deeper understanding of Microsoft/Windows solutions, including CDW's Amplified Services and Cloud solutions that meet their technology needs. This role will primarily collaborate with the CDW sales team and customers, including Account Managers, Presales, Solution Architects, and Account Executives. The Business Development Strategist will assess customer environments and align the appropriate services and solutions with their product offerings, ultimately maximizing sales and profit for CDW. Key Areas of Responsibility
* Own a subset of mid-sized managed accounts and broker the relationship between CDW K12 & HiEd Sales and key Microsoft stakeholders by organizing regular strategic planning meetings with both Microsoft and CDW Sales leaders.
* Advocate for the adoption of Amplified Services for Microsoft among Education customers including solutions for Amplified Support for Microsoft 365, Copilot and Intune.
* Drive Sales Manager alignment and strategic planning to execute Microsoft solution sales in key accounts in each CDW region alongside Microsoft BDMs.
* Take direct responsibility for the Microsoft SMC sales strategy within select strategic accounts.
* Clearly explain relevant facts and effectively differentiate Microsoft solutions and service offerings from competitors.
* Collaborate with Account Managers, Account Executives, and Solution Architects nationwide to identify and facilitate opportunities.
* Build strategic partnerships and OEM relationships to help CDW deliver an optimal customer experience around Microsoft.
* Work with sales management to identify specific behaviors, knowledge, and skill areas for the development of Account Managers and Field Sellers.
* Engage in Microsoft roadmap strategic planning with service and cloud partners.
* Plan and present Microsoft content at regional events while following up on leads to drive Microsoft sales.
* Provide weekly, monthly, and quarterly sales forecasting and visibility by maintaining a current pipeline using forecasting tools.
* Help sales teams (territories and/or market segments) meet or exceed opportunity targets.
* Offer service and solution configuration, pricing, and program assistance, presenting well-prepared and compelling cases to CDW's Education customers for Microsoft solutions and Amplified Services.
* Increase the attachment of CDW's Microsoft Services in the assigned SMC account subset by articulating strategies and solutions that meet customers' unique needs. Responsibilities
* Gain a deep understanding of Microsoft services and solution stacks and prepare and present them effectively.
* Develop and lead engaging customer conversations and deliver impactful training presentations.
* Consistently build and manage a robust account and opportunity pipeline.
* Drive sales and profitability for specific product lines.
* Follow up on leads and qualify them effectively.
* Generate new business opportunities to expand the pipeline.
* Identify key decision makers and manage the sales process efficiently.
* Focus on promoting Microsoft Services by positioning CDW's Amplified Services offerings. Minimum Qualifications
* 6+ years of experience working in working in Microsoft Solutions, SaaS and or/ Cloud Sales
* 4 years of experience with strategic account planning and consultative sales or pre-sales Other Qualifications
* Proven track record of facilitating large solution sales.
* Experience in a services delivery model utilizing both direct and third-party delivery.
* Strong customer and C-level interaction skills.
* Exceptional verbal, written, and presentation skills in both executive and informal settings.
* In-depth knowledge and relevant industry experience.
* Ability to communicate technical concepts and business solutions effectively.
* Demonstrated capability to understand and interact with senior-level management.
* Experience working in collaborative environments.
* Highly motivated with strong problem-solving skills.
* Ability to thrive in a fast-paced environment. Preferred Qualifications
* High technical acumen
* Previous Salesforce experience
* Strong knowledge of Microsoft solutions and services Pay range: $60,000 - $87,000, depending on experience and skill set Annual bonus target of 33.34% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentia
* We make technology work so people can do great things.
* CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
