PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, PointClickCare leads the way in creating cloud-based healthcare software.
At PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can thrive, your career can grow, and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.
Join us and be part of a team that is making a real impact.
To learn more about us, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
Meet the Human Resources Team
Position Summary:
Reporting to the Manager, Sales Compensation, the Sr. Compensation Partner, Sales is responsible for the end-to-end processing of monthly and quarterly sales commission and other incentives, development and governance of Sales Compensation plan & policies, as well as contribute to other Sales Compensation initiatives including sales compensation plan design and plan effectiveness assessments. This position will work independently and cross-functionally within Revenue Operations, Human Resources, Finance and Payroll teams.
Key Responsibilities:
- Manage, improve and document the monthly process for commission and other incentives for our Sales teams. This includes precise application of plan measures and ensuring that all commission calculations comply with terms and policies.
- System administration of Varicent Sales Performance Management (SPM) tool to calculate monthly/quarterly commissions as well as provide statements/reports to Sales teams
- Provide expertise, support, and training to the various leaders on the plans and commission tools.
- Resolve inquiries regarding commissions, tracking exceptions and provide recommendations to sales leadership and other business leaders regarding commission rules
- Operationalize new plan designs manually or through sales commission tools. Develop Sales Compensation Plan and Policies
- Responsible for revamp of commission dashboard that delivers trends and insights on commission and performance to Sales and Sales Leadership
- Contribute to regular and ad-hoc data analysis, reporting, including market compensation benchmark analysis, and Year-End review
- Assist in sales programs performance and ROI analysis
- Develop and coordinates communication both within the team and across other teams/functions as needed.
- Effectively partners and collaborates with key stakeholders in HR, Sales, Finance and Revenue Operations at all levels, influencing across various functions and departments.
Required Experience:
- Strong communication (written and verbal), organizational, analytical and problem-solving skills
- Experience in automated sales commissions systems and their set-up and operation is a plus
- Strong business and financial acumen
- Experience with ICM system (Xactly, Anaplan, CIQ, Varicent preferred)
- Dedication to providing world class customer service
- Ability to work collaboratively in a team environment and build rapport
- Exhibits process orientation and ability to create standard work procedures
- Take initiative to implement improvement opportunities
- Exhibit strong resource coordination and influencing skills
- Demonstrated problem solving ability and critical thinking skills
- Effective informal and formal presentation skills
- Strong listening and communication skills, both verbal and written
- Ability to work under tight deadlines and timelines and the agility to be flexible as needed
- Demonstrates internal and external customer focus
- Proficiency in Microsoft Office, Excel (advanced formulas; VLOOKUP, INDEX (MATCH), SUMIFS, etc.) and PowerPoint required
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PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
