PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, PointClickCare leads the way in creating cloud-based healthcare software.
At PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can thrive, your career can grow, and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.
Join us and be part of a team that is making a real impact.
To learn more about us, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
Meet the Human Resources Team
Position Summary:
Reporting to Director, Compensation, the Compensation Lead will partner with the Human Resource Business Partner, People Experience, and Talent Acquisition teams to support internal client groups across Canada and the United States. The Compensation Lead will be involved in developing and implementing compensation programs, policies and processes for non-sales positions. The role is responsible for building compensation models and budgets to support the design and implementation of new programs and the administration of the annual year-end compensation planning cycle.
Key Responsibilities:
- Responsible for leading the administration and delivery of compensation programs (salary, short-term incentives, and long-term incentives) to support the attraction and retention of talent.
- Partners with the Human Resource Business Partner, People Experience, and Talent Acquisition teams to provide advice to the client groups on and formulate creative solutions on complex or unique compensation-related issues, including but not limited to new hire offers, promotion requests, relocation requests, and retention concerns.
- Leads the evaluation new or materially changed jobs and analyzes market compensation to determine an appropriate job level and salary range.
- Acts as a subject matter expert on compensation matters and highlights total rewards considerations, bringing the appropriate stakeholders into the discussion and solutioning.
- Meets with business leaders, as needed, to gather additional context to support job evaluation and market pricing and explain rationale for outcomes.
- Takes a lead role in the annual compensation planning cycle, including developing and maintaining a project plan, developing the budget, reviewing market compensation surveys, updating salary ranges, calculating bonus payouts, and partnering with the HR Systems team, PEX and Payroll to configure and upload data into the compensation planning module, to ensure accuracy of information for informed compensation decision making by business leaders. Support the delivery of all aspects of Year-End activities including the delivery of education sessions to employees and managers.
- Leads participation in annual compensation surveys to support our commitment to purchase agreements and maintain relationships with compensation vendors.
- Acts as a day-to-day contact with compensation vendors for survey participation, data gathering requirements, and ad hoc advisory services requests.
- Play a key role in the design of compensation programs and incentive plans to motivate behaviors and outcomes that support the achievement of business objectives.
- Builds Excel models to test the design of new or improved compensation programs to understand financial feasibility and impact to the employee experience.
- Provides guidance, training, coaching, and technical advice and support to Compensation Partners and other Total Rewards team members to support their learning, development, and growth.
- Provide supervisory support to the Compensation partner and other junior member of the team on the day-to-day
- May be required to travel 1 - 2 times per year for department meetings or training and development opportunities.
Required Experience:
- Experience providing compensation advice to client groups
- Possesses deep knowledge and understanding of compensation design practices, market insights, and industry trends
- Advanced Excel modelling skills
- Experience working with and manipulating large datasets
- Experience designing incentive plans
Bonus Experience:
- CCP Designation
- Experience working with Engineering and Technology jobs
- Experience with Mercer, Willis Towers Watson, and/or Aon Radford compensation surveys
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PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
