Company Overview
Throughout our worldwide network of experts, clients and communities, we are renowned for our leadership in fire protection engineering – a legacy of responsibility we have proudly upheld since 1939. Today, our expertise extends broadly across closely related security and risk-based fields – from accessibility consulting and risk analysis to process safety, forensic investigations, security risk consulting, emergency management, digital innovation and more.
Our engineers and consultants collaborate to solve complex safety and security challenges, ensuring our clients can protect what matters most. For over 80 years, we have helped mitigate risks that threaten lives, property and reputations. Through technology, expertise and industry-leading research, we remain dedicated to our purpose of making our world safe, secure and resilient.
At Jensen Hughes, we believe that creating and sustaining a culture of trust, integrity and professional growth starts with putting our people first. Our employees are our greatest strength, and we value the unique perspectives and talents they bring to our organization.
Our wide range of Global Employee Networks connect people from across the organization, supporting career development and providing forums for individuals to share experiences on topics they're passionate about. Together, we are cultivating a connected culture where everyone has the opportunity to learn, grow and succeed together.
Job Overview
Jensen Hughes is looking for a motivated and well-spoken inside sales representative to join our global Fire and Life Safety team in our Burnaby, BC office location and cover Western Canada and the Pacific Northwest. The candidate will be responsible for identifying and developing new leads/opportunities, communicating with clients, understanding their needs, connecting those needs to our services, and ensuring a smooth sales process. This candidate is expected to be able to retain long term relationship clients while expanding services, close sales, and meet sales targets.
Our goal is to hire a candidate that is eager to expand our Fire & Life Safety and our Process Safety service lines through existing and new clients, cross selling additional services, and identify additional opportunities for global company wide growth. The candidate will make use of skills in communication and sales to highlight the advantages of our services in numerous vertical markets.
This will be a full time salaried position without commission.
Responsibilities
- Develop sales opportunities by exploring and identifying potential clients, soliciting new clients, building rapport with clients,
- Following up on leads and opportunities
- Conveying clear and detailed explanations of our services.
- Collaborating with technical colleagues in preparing proposals, and members of our marketing team preparing qualifications.
- Communicating with existing and potential clients and making outbound calls to potential customers.
- Responding to customers' questions, coordinating with technical colleagues, and sending additional information as needed
- Creating/maintaining relationships, while managing existing client accounts, supporting retaining existing services for renewal, and identifying value-added opportunities.
- Support the Business Development and Operations teams with a general understanding of the current pipeline and help the team move proposals through the pipeline and secure orders.
- Regularly maintain sales data of current and potential clients, pipeline, orders, and projects/contracts up for renewal.
- Explaining the value of our services and how they meet the prospect/existing client’s needs,
- Knowing when to engage operations and subject matter experts to support business development
- Keeping up with industry trends and updates, as well as staying informed about competing firms as and identifying risks within existing clients
- Proactive planning and support of annual growth initiatives
Requirements and Qualifications
- Bachelor's degree preferred, and/or two (2) plus years’ experience as an Inside Sales Representative.
- Proficient in Microsoft Word, Excel, PowerPoint, and Outlook required.
- Experience with Microsoft Dynamics 365 preferred.
- Experience with government contract tracking systems such as GovWin, Deltek, or similar platforms used to monitor and research federal, state, or local government opportunities preferred.
- Experience working for a professional services firm preferred.
- General knowledge and confidence using computer databases and menu-driven reports.
- Self-starter who works well independently and is self-motivated, with a bias for action.
- Project coordination and organizational skills, attention to detail, and initiative to follow through.
- Consistently perform at a high level in fast-paced and high-pressure environments.
- Work with minimal supervision and in a team environment.
- Exceptional Customer Service and strong listening skills.
- Able to look at things multidimensionally and able to come to a unique and innovative plan or solution if a problem is identified.
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Please note that the salary range provided is a good faith estimate for the position at the time of posting and not a guarantee of compensation. Final compensation may vary based on factors, including but not limited to, responsibilities of the job, education, experience, knowledge, skills, and abilities, geographic location, internal equity, alignment with market data.
Jensen Hughes offers a competitive total rewards package, which includes a retirement plan, healthcare coverage, and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position and location.
Jensen Hughes is an Equal Opportunity Employer. Qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
At Jensen Hughes, we embrace innovation and understand that people are increasingly using artificial intelligence (AI) tools like ChatGPT and other generative platforms to learn, prepare and communicate. We have provided some guidelines regarding the responsible use of AI in the recruitment process. Please click here to review.
The security of your personal data is important to us. Jensen Hughes has implemented reasonable physical, technical, and administrative security standards to protect personal data from loss, misuse, alteration, or destruction. We protect your personal data against unauthorized access, use, or disclosure, using security technologies and procedures, such as encryption and limited access. Only authorized individuals may access your personal data for the purpose for which it was collected, and these individuals receive training about the importance of protecting personal data. Jensen Hughes is committed to compliance with all relevant data privacy laws in all areas where we do business, including, but not limited to, the GDPR and the CCPA. Additionally, our service providers are contractually bound to maintain the confidentiality of personal data and may not use the information for any unauthorized purpose.
*Policy on use of 3rd party recruiting agency for direct placements
Jensen Hughes will occasionally augment a recruiting search through agencies for certain positions when business conditions warrant. Jensen Hughes will not accept resumes, inquiries or proposals from recruiting agencies as an acceptable method to consider a candidate. 3rd party recruiting agencies must sign a standard Jensen Hughes agreement after being evaluated and accepted by a Human Resources or Talent Acquisition manager, or member of the talent acquisition team. Hiring managers and employees of Jensen Hughes are not authorized to accept resumes, engage in fee-based searches through recruiting firms or sign a search agreement. Please note this policy does not apply to “staffing firms” or firms that are involved with hiring temporary staff. Any recruiting agency interested in being considered may contact our recruiting team at jensenhughesrecruiting.com.
