Who We Are
samdesk is an AI-powered crisis detection and monitoring platform trusted by Fortune 500 companies, governments, and military organizations around the world. At the forefront of real-time situational awareness, we help organizations act faster and with greater clarity when it matters most — empowering public safety teams, defence organizations, corporate security, and travel risk professionals to stay ahead of crises and respond with confidence.
We're backed by leading global investors, headquartered in Edmonton, Alberta, and operating across North America, Europe, and Asia Pacific. Learn more at samdesk.io.
The Role
As a BDR Manager, you'll own the strategy, structure, and output of the BDR team — while staying close enough to the work to coach reps, help them navigate real objections, and drive meaningful pipeline. You'll report directly to the Chief Revenue Officer and work closely with Marketing and Revenue Operations to build a repeatable, high-performing outbound motion. We're looking for an experienced BDR manager seeking a higher-impact role at a company where the work is consequential and the pace is unrelenting.
What You'll Do:
Team Leadership
- Hire, onboard, and develop a team of BDRs across North America and other key regions globally
- Set individual and team targets, monitor performance, and hold reps accountable to activity and pipeline metrics
- Run weekly 1:1s and team meetings focused on skill development, deal reviews, and pipeline health
- Build a culture of high performance, continuous improvement, and psychological safety
Strategy & Process
- Own the BDR playbook — prospecting sequences, messaging frameworks, ICP targeting, and qualification criteria
- Partner with Marketing to align outbound efforts with inbound campaigns, content, and events
- Work with Revenue Operations to ensure CRM hygiene, accurate attribution, and clean handoffs to Account Executives
- Identify and implement tools, technologies, and workflows that improve team efficiency and output
Coaching & Development
- Listen to calls, review sequences, and deliver real-time feedback to reps at all experience levels
- Build structured onboarding and ramp programs for new BDR hires
- Identify high-potential reps and create clear development paths toward AE and other growth roles
Reporting & Forecasting
- Report weekly to sales leadership on pipeline generation, activity metrics, conversion rates, and team KPIs
- Surface trends, gaps, and opportunities in top-of-funnel data and make actionable recommendations
What You Bring:
- 5+ years in B2B SaaS sales, with at least 2 years in a BDR management or team lead capacity
- A demonstrated track record of building or scaling a BDR team and consistently hitting pipeline targets
- Experience selling into enterprise or mid-market accounts with complex, multi-stakeholder buying cycles
- Familiarity with outbound-led GTM motions and multi-threaded prospecting strategies
- Strong coaching instincts - you develop people, not just manage them
- Excellent written and verbal communication; you can craft a compelling cold email and teach others to do the same
- A data-driven approach to pipeline management and performance tracking
- Comfort with ambiguity and the ability to build structure where none yet exists
- CRM proficiency in Salesforce or HubSpot; experience with sales engagement platforms; LinkedIn Sales Navigator and intent data tools are a strong asset
What We Offer:
- Base salary of CAD $110,000 – $125,000, depending on experience
- Variable compensation of CAD $55,000 – $62,000 tied to team pipeline and quota attainment
- 15 days paid vacation, plus one additional day per year of service
- Unlimited sick and personal days
- 4 paid Observance Days per year — yours to use for the cultural, religious, or personal moments that matter to you
- Flexible work schedule
- Fully company-paid group benefits (health, dental, extended health, and vision care), effective after your 90-day probationary period
- Health Spending Account - $500 annually
Why samdesk
You'll work with a committed team of innovators selling a solution that genuinely matters - real-time crisis detection used by some of the world's most notable organizations to protect people when it counts. This is a career-building opportunity with direct exposure to cross-functional leadership, global markets, and a product category that is growing fast. A seat on the rocket ship. Buckle up. 🚀
How to Apply
To help us get to know you, please thoughtfully answer the screening questions included in the application. We look forward to reviewing your submission.
Diversity & Inclusion Statement
samdesk is an equal opportunity employer committed to building a safe, diverse, and inclusive environment. We welcome qualified applicants of all backgrounds - including ethnicity, religion, disability status, gender identity, sexual orientation, family status, age, nationality, and education. If you require accommodation during the interview process, please let us know and we will be happy to assist.
