Manage and grow a customer portfolio in British Columbia through full sales cycle activities: prospecting, closing, account management, upselling, audits, quarterly business reviews, and cross-functional collaboration to deliver value-based service sales and high customer satisfaction.
Our story began with a passionate idea that we could change the world.... And to be honest, we’ve never stopped believing that... In 1986 it was a simple concept that microbiology teamed with innovation and clinical contribution could eliminate an issue that was profoundly impacting the healthcare industry – HIV acquired through needle-stick injuries.
In Australia, we lived out our dream. Investing years into R&D to create the safest containment system in the world and taking on the industry status quo to petition for higher standards in sharps protection, we witnessed an 80+ percent reduction in disposal-related needlestick injuries nationwide. And then we kept going...
We are seeking an energetic Business Development Manager to manage a vital portfolio of business in the British Columbia region. The successful candidate will be primarily responsible for building new business opportunities and managing the existing customer base, delivering exceptional customer service, and engaging in new business development.
This role involves taking ownership of a customer portfolio, growing our customer base with new clients, maintaining relationships with key stakeholders, identifying opportunities for upselling, conducting account audits, and ensuring that targets and satisfaction levels are achieved.
The successful candidate must be able to sell a service based on value.
Responsibilities:
- New business acquisition
- Run full sales cycle from Prospecting to close
- Identify new opportunities within existing book of business and within a designated territory
- Be able to provide product expertise across our full-service offering
- Strong presentation and communication skills
- Serve as a customer advocate internally while effectively collaborating with internal, cross-functional teams including operations, sales, logistics and finance
- Support strategic customer meetings to communicate best practices, business results and successes
- Support the facilitation of quarterly business reviews, and conduct pre-work audits, data assessment and stakeholder feedback collation to be able to provide strategic recommendations and process improvements.
Skills and Experience:
- 2-5 years of outside sales experience selling services mandatory
- Strong business development skills
- B2B services industry an asset
- Excellent verbal and written communication skills
- Strong presentation skills with consultative based selling experience
- Outstanding computer-based skills; Salesforce, Microsoft Office, etc.
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