About the Team/Role
WEX Inc is seeking a self-driven and motivated professional to join their growing Global Resilience and Risk team, As a Global Resilience Analyst you will report to and collaborate with the Senior Manager of Global Resilience to analyze and identify areas of risk to ensure business continuity is in place for successful outcomes.
The successful candidate will play a key role in managing and driving operational resilience in a fast-moving, changing Fintech environment. Utilizing strong leadership qualities, the ideal candidate will collaborate, direct, and manage external consultants and experts to analyze risks and develop mitigations. In addition, this role will contribute his/her expertise in resilience and risk to provide robust, credible, insightful, and constructive oversight to the WEX Americas & International business.
How you'll make an impact
The ideal candidate will have the opportunity to:
Support the senior manager’s efforts to streamline processes for operational resilience and risk between the technology groups and business units supporting WEX operations.
Take the lead in coordinating, assessing, developing & communicating recovery requirements and contingency plans.
Collaborate with business units with risk identification, mitigation, and recovery planning.
Support the development and evaluation of policies, processes, and standards to reduce risk, minimize business disruption and ensure business continuity, disaster recovery, and crisis management.
Assist with developing and operating global resilience programs and functions in addition to overall risk management.
Support the documentation of internal resilience procedures.
Assist business units with planning and implementing contingency plans that provide manual/off-line procedures to mitigate any risk associated with complete or partial failure of facilities, technology systems, or applications related to an unforeseen disruption.
Coordinate and facilitate business continuity planning testing activities with minimal supervision.
Support team subject matter expert in organizational resilience practices, assisting with implementing and managing enterprise standards for organizational resilience disciplines.
Support the development of controls, procedures, and appropriate training to ensure effective implementation and support of regulatory compliance for resilience activities.
Develop subject matter expertise in support of IT disaster recovery planning and testing.
Provide guidance to ensure plans, reports, and documentation meet business, legal and regulatory requirements.
Support business impact analysis and assessments to determine business recovery requirements.
Assist in evaluating vendor criticality through impact assessments, working alongside SMEs to capture comprehensive documentation.
Assist WEX business units to maintain Mission Essential and Mission Support designated systems in Business Continuity readiness status.
Coordinate disaster recovery efforts and emergency response efforts with local response teams.
Coordinate with technology teams for testing and system recovery of DR plans, utilizing agreed-upon metrics to evaluate the effectiveness of program outcomes.
Help ensure technology teams provide management with a written report following all Disaster Recovery incidents and system tests.
Experience you'll bring
Bachelor’s degree in a relevant field and a minimum of 2-3 years of relevant experience required (work or education can be substituted). Subject matter expertise with growth and increased responsibility in the following areas:
Demonstrated experience in business continuity and risk management at a strategic and operational level utilizing the latest tools and technology (ie. cloud-based planning tools, BCIC & Everbridge
Knowledge of business-critical functions/services, applications, system platforms, technical infrastructure, vendors, etc. in highly available, high transaction volume systems similar to payment processing platforms.
Supporting the development of a framework for policies and procedures Demonstrated ability to support the delivery of multiple high-priority projects simultaneously, the ability to drive alignment across teams with competing priorities, and be a strong advocate for risk management.
Certification in Business Continuity Planning (BCP) is preferred.
Proactive attitude with a strong track record of project/program management experience.
Excellent written and verbal communication skills, including comfort interfacing with senior leadership.
Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy.
Proven track record of proactive sound decision-making, taking ownership and delivering results in a leadership role.
Knowledge of International Policies on Operational Resilience & Digital Operational Resilience Act (DORA)
