The Billing Specialist manages invoice processes, resolves discrepancies, collaborates with sales, and tracks metrics to enhance service and revenue.
Work Flexibility: Hybrid
Work Flexibility: Hybrid
On Site Location: 2 Medicorum Place, Waterdown, ON
Shift: Monday – Friday, between the hours of 8:00 AM – 6:00 PM
Summary:
The Billing Specialist is responsible for overseeing, organizing, and coordinating the invoice only (short term consignment billing) portfolio in its entirety, ensuring maximum revenue generation as well as minimized inventory write offs. This individual will serve as a contributing member of the Customer Service team while championing Stryker’s Vision, Promise and Mission.
What You Will Do:
- Oversee day-to-day invoice-only processes to ensure accurate invoicing and maximum revenue generation within timelines.
- Manage complex or high-visibility cases, analyze risks, and recommend appropriate actions to leadership.
- Review and resolve escalated invoice/order discrepancies, minimizing inventory write-offs through problem-solving and reconciliation.
- Operate and reconcile Auto Invoicing and daily consumption reports, verifying accuracy of orders before customer contact.
- Collaborate with Sales Representatives and proactively follow up with customers to confirm, close, and resolve pending invoices.
- Utilize critical thinking and resourcefulness to research and resolve invoice-only discrepancies efficiently.
- Track, maintain, and report on metrics/KPIs, record customer feedback, and suggest process improvements to elevate service.
- Maintain updated work instructions, support best practices, and participate in continuous improvement initiatives as assigned by CS Manager.
What You Need:
Required:
- University Degree
- 3+ years working experience in a supply chain/customer service/ operations environment
- Proficiency using computer systems such as Excel, ERP’s, CRM’s
Preferred:
- University Degree with Supply Chain/Operations focus
- Experience in the medical device field
- Bilingualism (French and English)
Internal applicants with an equivalent combination of education, experience, and performance over time at Stryker will be considered
Posted: December 10, 2025
Travel Percentage: 0%Top Skills
CRM
Erp
Excel
Similar Jobs
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
As a Senior Software Engineer, you will develop and maintain high-scale data platforms, write Java code for event pipelines using Spark, and manage a new graph database to enhance data access for analytics and threat hunting.
Top Skills:
SparkAWSCassandraDynamoDBFlinkGoGrpcIcebergJavaJenkinsKubernetesMySQLParquetPinotPostgresProtocol BuffersScala
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
The Engineering Manager for Sensor Event Runtime will oversee a team of software engineers while prioritizing work, providing technical guidance, and collaborating across teams to enhance the Falcon Sensor's capabilities.
Top Skills:
CC++
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
As a backend engineer at CrowdStrike, you will design cloud protocols, scale backend systems, troubleshoot failures, and collaborate with teams to build resilient architectures, ensuring high-quality software deployment.
Top Skills:
AWSAzureCassandraCloud EnvironmentsDistributed SystemsElasticsearchGCPGoKafkaNetwork ProtocolsScala
What you need to know about the Vancouver Tech Scene
Raincouver, Vancity, The Big Smoke — Vancouver is known by many names, and in recent years, it has gained a reputation as a growing hub for both tech and sustainability. Renowned for its natural beauty, the city has become a magnet for professionals eager to create environmental solutions, and with an emphasis on clean technology, renewable energy and environmental innovation, it's attracted companies across various industries, all working toward a shared goal: advancing clean technology.
