Automation and P3 Specialist - Canada

The Opportunity

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most – home to hospital, lab to clinic.

Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all.

The Role

The Responsibilities

• Serves as the primary point of contact for automation opportunities in both existing and prospective customer sites. Oversees the creation, review, and implementation of bids, quotes, and RFPs while serving as the expert on VITROS Automation Solutions and related products.

• Partners with Account Managers and Business Development Managers to acquire new accounts and convert competitive accounts.

• Maximizes retention via automation by ensuring exceptional customer experiences. Builds strong relationships with key opinion leaders and influencers to support the overall automation strategy.  Identify’ s opportunities to retain customers by emphasizing the value of automation.

• Collaborates with regional sales teams to develop and execute strategic territory and account plans involving automation. Prioritizes business development efforts to retain and expand current accounts and target competitive automation opportunities.

• Collaborates with BDM and AMs in Driving and closes sales for all automation and informatics products and services within the territory.

• Develop and direct implementation solutions with a primary focus on LEAN, in client facilities (healthcare institutions). These Process Excellence assessments and engagements span a continuum of services from projects that are developed in conjunction with OCD product sales teams and projects that are developed with clients that desire organizational or department transformation using lean training and concepts.

• Ability to establish and cultivate executive relationships within healthcare client sites is required.

• Ability to manage multiple priorities and deliver to expectations is key to the successful performance of this role.

• Perform other work-related duties as assigned.

The Individual

Candidates should be aware that the Company currently requires customer-facing workers to meet Customer Credentialing requirements which may include but are not limited to, up to date immunizations.  The Company is an equal opportunity employer and will provide reasonable accommodation to those unable to be vaccinated where it is not an undue hardship to the company to do so as provided under federal, state, and local law.

Required:

• Education: Bachelor's degree in Business, Life Science or related field or equivalent experience

• Experience: 5 years of experience in the Healthcare Industry required; Experience in developing customer need for laboratory automation solution

• Expert on the Healthcare Market and changes within the industry

• Must possess all the skills necessary to conduct workflow analysis, complete client assessments, implement lean or post-implementation review

• Excellent writing and oral communication skills are required. Proficient in MS Word, Excel, PowerPoint and Outlook

• A valid driver's license issued in Canada paired with a clean driving record is required.

• Independent Worker: Ability to deliver results while working in a highly independent and fast-paced team environment.

• Business Acumen: Proficient at uncovering key business issues and providing insightful, actionable recommendations for improvement.

• Communication: Advanced verbal and written communication skills.

• Strong presentation skills

• Must be able to legally work in Canada as we are not offering sponsorship for this position

• Travel: Ability to travel 60% both domestic and international.

Preferred:

• Experience: 7 years of experience in the Healthcare Industry

• Fluent in both French and English, both written and verbal, is an asset.

The Key Working Relationships

• Internal: NA Automation and Valumetrix Team, Canada Commercial Director, Business Development Manager, Account Managers, Field Application Specialists, Technical Service Representatives, National Manager, Sales & Marketing Operations,

• External: Customers and IM Business Partners

The Work Environment

Typical outside sales environment. Must have the discipline, organization skills and self-motivation to work autonomously in a home office environment.

The Physical Demands

Must be physically able to travel up to 60 %. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.  While performing the duties of this job, regularly required to use hands to finger, handle, or feel and talk or hear.  Frequently required to stand, walk, and sit.  Occasionally required to reach, climb, or balance. Must maintain a valid driver’s license and must own and maintain an automobile suitable for travel to customer sites, airport, etc. Travel includes airplane, train, automobile, and overnights. The ability to travel into the US when needed. On a typical workday, 80% of time meeting with people, 20% of the time on computer, doing paperwork, or on phone. Must be able to lift up to 25 pounds.

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