Assoc Director, Deal Hub

Summary: This is a new leadership role reflecting ongoing growth in Deal Hub and the Global Enterprises space. You will manage a team of tenured, senior-level Deal Hub associates who serve as a single POC for Sales to provide timely, responsive, and strategic guidance, while understanding the account history to provide high-quality feedback for proposal business term requests.

Major Responsibilities:

• Lead a team of associates in the achievement of tasks and goals aligned to the execution of the Deal Hub strategy. This includes coaching, performance management, and providing ongoing feedback to enable their success and the strategic value of Gartner’s Deal Hub.
• Build and establish relationships with senior leaders that drive positive business outcomes with Sales and other Business Units
• Enable direct reports to resolve complicated deals that may require escalation; coordinate the resolution of complex issues and be involved in all major renewals.
• Act as escalation point for Sales leadership with complicated and/or urgent deals
• Resolve and provide options within Bid Manager empowerments across multiple areas (product, pricing, contracts, finance)
• Actively participates in the Deal Hub Leadership Development Program to grow future leadership talent · Establish processes to strengthen/develop cross sales business unit communication and collaboration that drives client consistency
• Leverage data to identify and understand Client risks, relationships, industry trends, renewal trends and buying trends.
• Client facing to discuss Gartner contracting practices and act as real time solutions-oriented partner
• Drive for cross collaboration across various internal business units (Pricing, OM, Legal, GRP, Collections) to improve consistency and transparency across accounts.

Impact of Role:

• Gartner product expert with a deep understanding of Sales and client requirements – drives for consistency and transparency across enterprises.
• Manage and elevate a team that stands at the center of Team NCVI bringing together internal stakeholders and overseeing requests against standards and ensure compliance with Pricing, Product and Legal policies.
• Escalation points for both internal Deal Hub team as well as Sales
• Relationships: Internal/External Sales AEs, SM’s and VP’s, Deal Hub senior leadership teams, Legal, Product, GRP and other teams within Finance

What You'll Need:

• 10+ years’ experience in a sales, contracts, or finance environment.
• Proven ability to build strong cross-functional relationships based on value-add service and effectively interface in complex multi-site business organization.
• Management experience
• Bachelor’s degree or equivalent/equivalent work experience
• Motivated high-potential performer, with demonstrated ability to influence and lead Strong communicator with excellent interpersonal skills.
• Able to solve complex problems and successfully manage ambiguity and unexpected change
• Consistently high achiever marked by perseverance, humility and a positive outlook in the face of challenges.
• Exceptional leadership, communication skills and proven ability to drive teamwork.
• Time management and organizational skills; operates with a structured approach and methodology to deliver results.
• Experience using Salesforce; especially ISR and integrated CPQ tools strongly preferred

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Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

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