Description and Requirements
Operations Coordination
• Oversee daily operations of security services.
• Ensure all the necessary compliance with all relevant health and safety regulations, conducting regular inspections and audits.
• Develop and implement standard operating procedures for security operations. Formulation and review of procedures & policy of company for security operations
• Maintain the Security Operations Manual up to date for use by all on site security personnel to perform duties, individual instructions for each post; attendance; use of security equipment; dress standard; training etc.
• Managing security guard force of around 70 headcount which includes Guards (male and female), Security Supervisors, armed guards, SO and AO.
• Responsible for Access Control System, CCTV operations, Security Control Room operations, ID badging system, Visitor & Guest Management, Parking & QRT (Quick Reaction Team).
• Responsible for training of firefighting teams as well as ensuring operational efficiency of firefighting system. Conducting mock drills at site in the capacity of Safety (BCP) SPOC
• Implementing of ISO 9001:2015, ISO 14001:2004 and OSHAS 18001:2007 certifications within dept including sustainability drives.
• Security Survey, Risk Assessment, Investigations and Emergency Management.
Vendor and Contractor Management
• Establish and maintain strong working relationships with external partners.
• Ensure that all vendors and contractors adhere to company standards and policies.
• Evaluate vendor performance and address any issues or concerns promptly.
Maintenance Management
• Develop and implement a comprehensive maintenance plan for the security assets (printers).
• Ensure the timely repair and maintenance of CCTV, ACS, Fire & etc.
• Maintain accurate records of maintenance activities, including work permits.
Budgeting and Financial Management
• Prepare and manage the Security budget, including capital expenditures and operational costs.
• Monitor expenditures and identify opportunities for cost savings.
• Provide regular financial reports and updates to senior management.
Emergency Preparedness and Response
• Develop and implement emergency preparedness plans.
• Coordinate emergency response efforts, including evacuation procedures and communication protocols.
• Conduct regular emergency drills and training sessions for staff.
• Maintain emergency supplies and equipment, ensuring readiness for any situation.
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
At MetLife, it's #AllTogetherPossible . Join us!
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