About the Team:
Capco’s Global Internal Applications team supports all 7,000+ Capco employees globally. Our techno-functional onshore team supports, develops and controls Capco’s internal financial and human resources systems. We also have offshore resources that provide helpdesk support, development, and hosting of our core ERP system.
We encourage new and innovative ideas and communication between all team members. We are a small team that works well together, exchanges ideas, and gets the job done within short time frames.
About the Job:
We are seeking a highly skilled and detail-oriented Applications Analyst to join our dynamic team. In this role, you will assist in the support, implementation, and administration of our growing internal applications suite. You will provide functional and technical support to our financial and human resources suite of applications, ensuring smooth operation and user satisfaction.
What You’ll Get to Do:
- Work as part of a global team covering our suite of financial and HRMS applications
- Apply technical knowledge across various types of systems and suggest improvements and best practices
- Action production support and functional requests of our recruitment and e-learning systems
- Monitor and troubleshoot system processes and production issues
- Provide day-to-day production support to users with a focus on customer satisfaction
- Contribute to the development and implementation of internal applications and support similar initiatives based on an aggressive business growth plan
What You’ll Bring with You:
- 1-3 years of professional/post-graduation experience in supporting business and financial software applications
- Bachelor’s degree in computer science, technology, or other relevant field
- Internal application support experience with a focus on client satisfaction
- Technical proficiency in MS Office Suite, especially MS Teams
- Ability to work with a high degree of self-direction and flexibility, especially with respect to taking initiative, prioritizing multiple tasks, and using good judgment to resolve problems
- Good interpersonal and communication skills
- Ability to work with a wide variety of people across the globe
- Ability to work in a fast-paced, demanding environment and with a sense of urgency while juggling multiple projects
- Strong organizational and time management skills are highly desired
- Knowledge of ERP, HRIS or learning management systems is a plus
Why Capco?
A career at Capco is a chance to help reshape the competitive landscape in financial services. We launch new banks, transform existing ones, and help our clients navigate complex change. As consultants, we work on the front-end business design all the way through to technology implementation.
We are the largest Financial Services focused consultancy in the world, serving everyone from global banks to emerging FinTechs, from strategy through digital transformation, design, business consulting, data and analytics, cyber, cloud, technology architecture, and engineering.
Capco is a young and growing firm. We maintain an entrepreneurial spirit and growth mindset, and have minimal bureaucracy. We have no internal silos that get in the way of your career opportunities or ability to focus on our clients and make a difference to the business. We offer the opportunity for everyone to learn rapidly, take on tough challenges, and get promoted quickly. We take pride in our creative, collaborative, diverse, and inclusive culture, where everyone can #BYAW.
We offer highly competitive benefits, including medical, dental and vision insurance, a 401(k) plan, tuition reimbursement, and a work culture focused on innovation and creation of lasting value for our clients and employees.
Ready to take the Next Step?
If this sounds like you, we would love to hear from you. This is an opportunity to make a difference and contribute to a highly successful company with a significant growth trajectory.
We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.
#LI-JD1
