Join Goodwin’s Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world’s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team – all business professionals at the firm – you’ll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do.
Here, we’re not just supporting a law firm; we’re partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we’re proud to have been recognised as the “Best Business Team” by The American Lawyer.
This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers.
As an Analyst, Client & Market Intelligence, you will help build a leading-edge client and competitive intelligence capability that goes beyond reporting to predictive and prescriptive analytics. You will transform data from multiple sources into curated insights, growth strategies and actionable recommendations that anticipate disruption and capitalize on emerging opportunities in legal services. Through strategic partnership with Client Development leadership, Digital & Technology, and Marketing, you will influence how Goodwin uses client, marketing, and competitive intelligence to deepen client relationships, expand the client base, and drive cross-practice growth.
What You Will Do:
Deliver high quality, proactive, actionable research and intelligence to Client Development team and attorneys.
Develop and implement consistent analytics methodologies and reporting templates across industries, sectors, and legal practice areas to enable scalability and self-service, while accounting for relevant nuances of these areas. Deliver high-quality analyses that identify client opportunities, relationship risks, and growth potential across practices, industries, and geographies.
Partner with client teams and firm leadership to integrate insights into client plans and strategic reviews.
Provide strategic insight into Practice & Industry Leadership, identifying white-space opportunities, emerging markets/trends, and recommend firm-level resource or tactical pivots.
Collaborate on executive-level insights: distill complex analytics into clear, actionable recommendations for senior firm leadership, client teams and Partner groups.
Provide input into the development and maintenance of a best-in-class intelligence tech stack combining internal systems (CRM, financials, experience databases) with external data sources and AI-driven platforms.
Who You Are:
Bachelor’s degree required; Additional certifications in competitive intelligence, data analytics, and AI are a plus.
3+ years of progressive experience in research, customer and market intelligence, strategy analytics or client development within professional services, with understanding of legal services preferred.
Strong project scoping and project management skills to ensure optimal and timely delivery across multiples teams and functions.
Understanding of client segmentation, market research methodologies, and intelligence technologies.
Application of AI to improve intelligence efficiency and uncover emerging intelligence and analytic methods.
Ability to translate quantitative and qualitative data into strategic narratives and actionable recommendations for growth.
Proven collaborator: works effectively across teams, practices, industries and geographies.
A commercial mindset: you understand business drivers, client behavior, market dynamics and can apply that to growth strategy.
Familiarity with one or more of Goodwin’s key sectors (Technology, Life Sciences, Private Equity, Real Estate, Financial Services) is a strong plus.
Awareness of legal tech trends, competitive disruptors (ALSPs, Big Four), and emerging regulatory landscapes is a plus.
Travel on an ad hoc need basis to other offices if required.
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Benefits and More
At Goodwin, you will discover your next career opportunity with a rewarding compensation package and comprehensive benefits, including:
Health, dental, and vision insurance
Life and disability insurance
Retirement & Savings Plan
Emergency back-up child and adult care
Paid vacation, sick time off, and holidays
Professional development and career advancement opportunities
Employee recognition and reward programs
Employee wellness and assistance programs
Employee discounts and perks
