BD Ops Specialist

WOO operates a centralised exchange WOO X and a decentralised platform WOOFi, democratising access to top-tier liquidity and exceptional trading execution while keeping costs competitive. Our native token, $WOO offers token holders a unique position to participate, engage, and maximize the benefits of both the DeFi and CeFi ecosystem. Our team of highly-talented 200 employees is located in 12 cities worldwide 🚀

Our vision is to inspire confidence, higher performance, and joy in every user. We have a mission to provide the best liquidity on the best terms. We compete not just on price execution but also on integrity, user experience, innovative tools, and global opportunities. 

About the opportunity:

We are looking for a BD Ops Manager who can join us along this mission and vision. You’ll become an integral part of the Business Development team, which is spread out over all time zones, with a directive to manage client relationships with WOO, build client relationships and determine where to expand to ensure clients' needs are met and revenue growth is obtained. The team handles institutional clients, affiliates, KOLs, lead traders, and broker relationships. It also works closely with the Product, Data, and Ecosystem teams to ensure that relevant feedback is worked into the underlying products. Interested? Keep on reading!

What you’ll be working on:

Account Management

• Building and maintaining strong relationships with all the clients brought in by the BD team.
• Supporting all clients with their requests improving their performance and helping them achieve better results.
• Ensuring all clients meet their agreed deliverables and key performance indicators (KPIs).
• Collecting clients’ feedback and communicating with the team to make sure they’re delivered within a reasonable time.

Operations

• Assisting the BD team with managing all the payments.
• Segmenting, tracking, and documenting client performance, including return on investment (ROI) to help the team structure the strategies of growth.
• Supporting day-to-day operations, such as handling account setups, performance tracking, and general administrative tasks.

Marketing

• Developing and implementing marketing campaigns to drive growth and engagement.

Why work with us: 

Join us in realising our vision in advancing decentralisation, and leading innovation in CeFi and DeFi. Enjoy work flexibility, a supportive team, and an environment that nurtures your ideas. Plus, expect a performance-based annual bonus for all contributors at WOO 💪

About you:

• Solid experience in affiliate marketing or account management.
• In-depth knowledge of the cryptocurrency and blockchain space, including key players, trends, and technologies.
• Strong grasp of affiliate marketing metrics, KPIs, and ROI analysis.
• Analytical mindset with the ability to interpret data and make informed, performance-driven decisions.
• Familiarity with managing affiliate payment processes and tracking performance.
• Excellent communication skills, with a talent for building and maintaining strong relationships.
• Able to juggle multiple affiliates or campaigns at once and stay organized under pressure.
• Strong project management abilities, with great attention to detail and deadlines.
• Skilled at identifying growth opportunities for affiliates and troubleshooting performance issues.
• Passionate about innovation and staying ahead of industry trends.

Getting the job

We're actively seeking talented individuals to join our team outside of our typical hiring schedule. This proactive approach allows us to connect with exceptional candidates like you even before specific positions become available.

On average, successful candidates go through five rounds of interviews and tests. Our hiring process begins by meeting with our People Team, who help facilitate the process of placing you in your new role. You can expect to share your experience and ideas in online video interviews with our hiring team, made up of management and potential new colleagues.

Submitting your resume now ensures that you're first in line when new opportunities arise. By doing so, you'll have a head start in the selection process and get a chance to showcase your skills and experience.

Get started on your application here!