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As an ACD of Content Design, you'll help lead the content strategy of an LLM-powered product for one of the world's biggest tech companies. You’ll work directly with experienced product managers, engineers, UX designers, UX researchers, and other stakeholders. The ideal candidate is resourceful, managerial, curious, flexible, collaborative, can lead content verticals, asks the right questions, and delights in the fine details of their craft.
Responsibilities:- Create the content strategy for LLM-generated content and use that strategy to evaluate output quality.
- Work with engineers to build LLM prompts that leverage the defined content strategy.
- Create high-quality training data used for LLM fine-tuning.
- Establish and articulate AI content design best practices to stakeholders.
- Manage, plan, and write content for both AI interactions and product microcopy.
- Manage junior content designers and provide oversight on content quality.
- A minimum of 5-7 years of experience as a UX Writer with some experience in AI content design.
- Experience managing junior content designers and/or technical writers.
- A bachelor's degree in a writing-centric field such as English, communications, or journalism.
- A stellar portfolio that shows creative range and experience with tech clients.
- The ability to own and manage projects from concept through execution.
- Confidence in setting content direction and defining scope.
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At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.
Monks is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under local accessibility laws.
Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.
About Monks
Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
