ePac Flexible Packaging is a rapidly growing company with locations across the United States, Canada, Europe, and Indonesia & Canada. Built on break-through digital printing, ePac’s mission is to provide locally-based consumer packaged goods companies the ability to compete with large brands with great packaging. Our customers are predominantly locally-based small and medium-sized CPGs, many of whom are focused on creating natural and innovative products for their consumers.
SUMMARY OF POSITION
The Accounts Receivable (“AR”) Specialist will be responsible for accounts receivable, billing and collections duties. This will include but is not limited to collections of outstanding accounts receivables, resolving billing discrepancies, facilitating customer inquiries, and reducing accounts receivable delinquency.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Produce, maintain and review weekly accounts receivable aging report and identify open accounts for collection efforts
- Identify issues attributing to account delinquency and discuss with the sales team, operations and plant controller
- Send daily past due and delinquent notifications to customers via email
- Make outbound collection calls in a professional manner while maintaining and improving customer relations
- Resolve client-billing issues and rescue accounts receivable delinquency
- Reconcile customer accounts and provide supporting documents to customers
- Post cash activity to the general ledger on a daily basis
- Cash reconciliation
- Stay current with invoicing on a daily basis
- Process credit applications and update account information
- Process credit memos
- Document and maintain training material for billing and collections procedures
- Train staff at plants on an as needed basis, particularly sales support staff
- Other duties as assigned
JOB KNOWLEDGE, SKILLS & ABILITIES
- Strong customer service and client relationship building skills
- Ability to work independently and with enthusiasm
- Ability to communicate with multiple audiences within the organization
- Proficiency with Microsoft Excel, Microsoft Word and Google Sheets
- Knowledge of Microsoft Dynamics Business Central preferred
- Excellent analytical skills and ability to meet process deadlines
EXPERIENCE AND EDUCATION
- High School diploma or equivalent required with 2+ years previous experience in accounts receivable, collections, debt solutions and/or payment solutions.
- 2 year accounting diploma or equivalent, required
- Working knowledge of cloud accounting tools with preference in Microsoft Dynamics Business Central, SalesForce & Google business tools.
- Experience working with multiple currencies
- Good understanding of accounting life-cycle.
BENEFITS
We offer an excellent benefit and compensation package that consists of the following:
- 15 days (6%) vacation entitlement
- Statutory holidays
- Company paid - Health; Dental; Vision Insurance
- Company paid - Life Insurance & ADD, Short Term & Long Term Disability
- RRSP Plan with generous company match to 3%
OTHER
This job description is not intended to be all inclusive, and employees will also perform other reasonable related business duties as assigned by management.
The company reserves the right to revise or change job duties as needed. This job description does not constitute a written or implied contract of employment.
Annual Salary Range : 63,000.00 - 68,000.00 CAD
Top Skills
What We Do
ePac Flexible Packaging is a global company that serves small and medium-size businesses providing a fast and easy way to buy flexible packaging.
ePac specializes in short to medium run-length orders, and 5 business day turnaround for roll stock and 15 business day turnaround for finished pouches. The first supplier in North America built entirely on state-of-art digital printing technology, ePac offers true high-definition custom printed graphics while enabling customers to print to demand and avoid inventory and obsolescence costs.
With locations throughout the United States, Canada, Europe, Asia, and Africa, ePac is here to serve brands in their communities.
