Account Executive

Supercharge your career at Nucleus Networks!

What makes Nucleus different from other Managed IT Services providers? To start, our focus goes beyond just keeping the lights on. We work with every one of our clients to help supercharge their business, transforming their IT from a system that just needs support to one that is driving business results and helping them grow.

We are a team of over 80 experienced IT Professionals focused on providing industry-leading IT Services to clients across Canada. Headquartered in downtown Vancouver, with operations in BC, Alberta and Ontario, Nucleus operates on a remote-first, hybrid work model.

We've been nominated as one of BC’s top 10 Best Workplaces and have been a top 5 Finalist for BC’s Best Company. We pride ourselves on our culture, our unique approach to delivering rapid-response IT services, and our continued obsession with providing the best client experience possible.

We’ve been recognized as one of North America’s top Managed IT Services Providers as well as one of the top ten MSPs in Canada. Our vision is to be the best MSP in Canada for SMBs and we are looking for talented people who want to be a part of our journey and help us get there!

Role Summary

As the Account Executive at Nucleus, you’re a hunter and a closer, and love the chase involved with finding and closing new business. You are a solution-selling oriented sales professional with IT/MSP sales experience. The right candidate will be a self-motivated, organized, and dynamic individual with excellent communication skills. You aren’t shy and have no issues picking up the phone and cold/warm calling prospective clients; you love 'getting out there' and attending events and promoting the Nucleus brand.

This role is prospecting-heavy, requiring copious amounts of ambition and drive. You’ll work closely with the VP, Growth and the rest of the Growth team with the expectation that you will fill the funnel on a quarterly basis and attain sales goals and targets. You own your funnel!

Our key growth markets are Vancouver and Toronto, and the ideal candidate will be located in one of those cities.

Duties and Responsibilities

• Learn the Nucleus stack and our service offerings – become a subject matter expert on all products and services.
• Be obsessed with Monthly Recurring Revenue (MRR) and close net-new Managed Services clients to attain monthly sales targets. This role is MRR focused.
• Hunt for prospective MRR clients and fill your funnel by whatever means required: cold/warm calls, emails, attending in person events/conferences - whatever it takes to fill your funnel!
• Have a great understanding of the ‘lay of the land’ and be able to articulate how Nucleus is different within the MSP marketplace.
• Actively logging all activities within Nucleus’ CRM (HubSpot) and managing the digital pipeline accordingly.
• Participate in Marketing-related activities and Business Development tasks as directed to help grow the Nucleus brand.
• Manage other initiatives as required.

Required Skills and Qualifications

• A minimum of a high school diploma; post-secondary education in a related field is an asset.
• At least 2-3 years of experience in a similar role in a Managed Services Provider and/or IT Services Company.
• Strong organizational, presentation, and client service skills.
• Hunter mentality – seeking new business is your passion, self-motivated, high energy, and commitment to succeed.
• Ability to be successful in a remote-hybrid first company, but you have no problem being on-site for meetings and getting out there.
• Communication skills – you can take the bits/bytes and translate them into English.
• Ability to multi-task, self-motivated with the ability to work in a fast-moving environment.
• Proven track record to hunt and close Monthly Recurring Revenue clients and hit targets.
• Excellent communication skills (virtual and in person) and attention to detail.
• Ability to work independently and alongside team members.
• Experience with HubSpot Sales Professional considered an asset.

Perks!

• An award-winning culture and organization that focuses time and energy on YOU and fostering an awesome workplace
• Monthly Staff Socials – we offer an outgoing culture that provides lots of opportunities to connect with your co-workers
• Training and development programs to sharpen your skills
• Competitive Salary & Benefits, including a Health Spending Account and RRSP Matching program
• Birthdays off!

All qualified applicants will receive consideration for employment without regard to race, colour, ancestry, place of origin, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, or age.