Here at Hometap, we’re collaborative, passionate, and always ready to roll up our sleeves to create solutions that help people get more out of homeownership — and out of life. Our first product, a home equity investment, gives homeowners the opportunity to quickly access the equity they’ve built in their home to pay for what’s most important to them, from handling debt to finally making much-needed renovations, without taking on debt.
We work hard, and have some fun along the way, too. You don’t have to take our word for it: The Boston Globe and Forbes have recognized us as a great place to work, and we’ve been honored for our commitment to innovation in the fintech space by Inc., HousingWire, and more!
In case you need any more convincing, we also provide competitive compensation, healthcare coverage, unlimited PTO, a generous share package, and a strong culture with plenty of opportunities for team-building and camaraderie.
Who you are:
We are seeking ambitious and empathetic Account Manager (we call it an Investment Manager) to join our sales team. In this role, you’ll connect with homeowners considering a Hometap investment, educating them on the product and guiding them through the application process. You’ll be working with inbound leads, making a high volume of calls each day to connect with prospective homeowners, and serving as a single-point-of contact for those pursuing a Hometap investment. This position is a great fit if you demonstrate a strong drive toward success, naturally bring empathy into your conversations, and have experience in a closing sales role. Hometap’s sales team provides training, feedback, and coaching on a consistent basis, and we are looking for team members who want to contribute to the exciting growth of a new financial product and company.
What you’ll do:
- Engage with homeowners interested in a home equity investment from Hometap, educating them on the product and connecting with empathy to understand their circumstances
- Guide homeowners through the the Hometap investment process, serving as a single point-of-contact, providing updates on application status, underwriting, and closing activities
- Collaborate with internal team members (processors, underwriters, etc.) to ensure an efficient process for Homeowners
- Provide ongoing communication to homeowners via phone, email, and text, providing status updates, responding to questions, requesting documentation, etc.
- Develop a deep understanding of Hometap’s home equity investment (HEI) product and unique sales approach
- Utilize Salesforce to document and manage sales activities in the pipeline
- Learn and utilize Hometap’s proprietary Hub to keep applications up the date, and communicate next steps to homeowners and Hometap’s internal team members
- Meet and exceed monthly and quarterly sales goals
- Stay up to date on the competitive landscape and how to best position Hometap in the market
- Collaborate with sales team members and colleagues across the organization (e.g. originations, marketing, legal) to resolve questions and provide an excellent experience for homeowners
What you'll bring:
- 3+ years of sales experience in a closing role
- The drive and commitment to achieve and exceed sales goals
- Empathy – you put yourself in the homeowner’s shoes and take pride in providing a memorable experience
- Excellent written and verbal communication skills, with a strong attention to detail
- Technical aptitude to master our CRM; experience with Salesforce is a plus
- Ability to thrive in a fast-paced environment, and to quickly adapt to changing priorities and processes
- Interest in learning about Home Equity Investments, and an ability to educate homeowners about the product
- Ability to balance individual sales goals with a collaborative, team-oriented approach
- Strong ethical judgment
Hometap hires sales team members (Investment Managers) throughout the year. If you're interested in joining one of our future sales classes, please apply and we'd love to connect!
Our team is what makes us great. The on-target compensation for this role is $99,000, with uncapped earning potential for high performers. You’ll also receive meaningful equity, so you can share in our growth and success. We offer generous medical, dental, and vision coverage, a work-from-home stipend, parental leave, and plenty of paid time off to recharge.
Hometap is an equal opportunity employer. We provide employment opportunities regardless of race, age, color, religion, sex, sexual orientation, gender, gender identity, gender expression, genetic information, national origin, pregnancy, marital, veteran, or disability status. If there is an accommodation that would support your ability to apply and interview with Hometap, please let us know by emailing [email protected].
