You will be accountable for Moneris' Large Account revenue, including retention, growth, profitability and Relationship Management of a select Large Account portfolio across Canada. This includes re-signing expired contracts for merchant services, selling value-added services and solutions, conducting regular account reviews and responding to RFP's as assigned. For optimum success in this role, taking initiative, resourcefulness, building collaborative relationships, being authentic, flexible and adaptable are essential.
Location: You will be based in our Burnaby office, balancing in-office collaboration with remote flexibility.
Reporting Relationship: You will report to Manager, Account Management.
Salary Range: $75-$100K plus Commission
Your Moneris Career - What you'll do- Ongoing relationship management for current client portfolio - including regular client meetings, account reviews, uncovering cross-sell and upsell opportunities, overall account management, mostly by phone.
- Develop business relationships with the LAKA clients to ensure a strong, long-standing relationship and ensure that account reviews are done with all of the key stakeholders.
- Work with banking partner teams to develop strategies to sell value-added service to the clients. Conducting joint sales calls as required.
- Negotiate pricing, contract terms and conditions. Working collaboratively with Marketing and other company partners to ensure that pricing and terms reflect the achievement of corporate goals.
- Utilize a consultative sales approach, consulting with clients, ensuring achievement of individual financial goals and targets driven from organizational goals.
- Develop and maximize revenue by prospecting and presenting to new clients and closing new business.
- Stay current and educating clients on industry trends, competition, competitive issues and products, and the card services industry.
- Meeting or exceeding sales targets.
- Degree in Business, Commerce, Marketing or a related field considered an asset. Relevant industry experience will be considered.
- 3+ years of experience, with a track record of strong sales results.
- 2 to 3 years of relationship management experience is required.
- Industry knowledge to understand payments market and various business and pricing models.
- Knowledge of sales reporting, tracking, and consultative selling process.
- Demonstrated track record of developing mid-tier level client relationships and presenting to C-suite executives.
At Moneris, we believe in empowering you to succeed—personally and professionally. As part of our team, you'll have access to resources, opportunities, and an inclusive environment that supports your development and career.
- Comprehensive Total Rewards Program, including performance-based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA)
- Retirement planning support, with profit-sharing programs including company match and a defined contribution pension plan
- Growth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace
- Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives
- Flexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs
- Recognition and rewards, with company-wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts
Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers
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Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.
We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.
