Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
About the Role
The .Monks Account Director serves as a cornerstone of successful project execution. Their profound understanding of project dynamics and client requirements allows them to oversee project work streams across diverse clients and teams. Their expertise in planning and communication ensures seamless project delivery. In partnership with account leadership, operations, and production teams, they lead the day-to-day client experience across a variety of projects and programs. They are passionate about the automotive industry, and understand end to end brand experience.
Responsibilities:
- Responsible for the input, output and productivity of small to large teams of makers through a multi-departmental team (ie creative, ops, etc)
- Provide clients with solutions and recommendations. Collect client feedback and ensure it is reflected in revisions
- Communicates project requirements to project managers, producers, strategy and creative, in order to meet client expectations
- Consistently provide clients with clear expectations for review turnarounds and workstream needs and flag any workstream schedule implications
- Ensure seamless execution and delivery to drive success across all fronts
- Knows the full lifecycle of digital workstream inside and out
- Consistently meet the standards set for quality, productivity and timeliness
About YouThe essentials:
- 6-8 years of experience in coordinating projects and/or teams in digital production or agencies
- Digital production experience required
- Demonstrated ability to execute large-scale projects and programs, working with internal and external partners
- Must be a self-starter who can operate in a constantly evolving team environment
- Seasoned at managing multiple complex projects simultaneously
- A knack for unraveling complex problems and processes in an easy to understand way
- High energy and go getter attitude; comfortable working autonomously
- Excellent problem solving and analysis skills with presentation development skills
- Experience managing budgets and a high level of business acumen
- Skilled communicator with strong written and verbal communication skills in English, including both professional and casual style of communication
- Experience with and comfortable working within project management tools (WorkFront, JIRA, Monday.com, Asana, etc.)
- Experience with Adobe Creative Cloud preferred
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At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.
About Monks
Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
