Zendesk
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Looking for a Customer Success Manager to manage a portfolio of up to 50 accounts, drive customer expansion, and ensure customer satisfaction using Zendesk solutions. Responsibilities include building relationships, developing success plans, analyzing data, and collaborating with internal teams for customer success. Must have experience in managing Mid-Market and Enterprise-level accounts and strong communication skills.
As a WFM Customer Success Specialist, you will play a crucial role in driving WFM Success initiatives by providing tailored solutions to customers, nurturing relationships, onboarding customers, and contributing to team development. Your role involves identifying growth opportunities, collaborating with various teams, and optimizing processes to enhance profitability and market presence.
Lead a team of product marketers in driving GTM strategy and execution for Zendesk's core Service solution. Craft product narratives, orchestrate marketing initiatives, and coach team members on presentation skills and customer-facing materials.
The Campaign Marketing Manager will lead demand generation efforts to drive business impact for North America. Responsibilities include campaign planning and execution, audience targeting, content production, and collaboration with global teams. The ideal candidate has 5+ years of experience in demand generation and strong project management skills.