TripStack

HQ
Toronto
161 Total Employees
Year Founded: 2016

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2 Days AgoSaved
Hybrid
3 Locations
Travel
Manage post-sale customer success for North American B2B clients, leading onboarding and implementation, coordinating internal delivery teams, resolving escalations, monitoring KPIs, and presenting performance insights. Serve as the customer’s primary point of contact, advocate for client needs in product planning, facilitate business reviews, and identify growth opportunities while supporting—not closing—expansion sales.