The Deal Desk Manager optimizes the Sales Order Process, ensuring accurate pricing, compliant contracts, and maintaining HubSpot data integrity while partnering with various departments to support revenue operations.

Lead and develop a distributed customer support team across APAC, LATAM, and North America. Own support operations: triage tickets, manage tools and Help Centre, set up AI chatbot workflows, monitor NPS/CSAT, report insights to Product and Engineering, and escalate complex customer issues while driving process improvements and team growth.

Manage onboarding, adoption, and ongoing relationships for music and entertainment clients. Drive renewals, upsells, and product advocacy; run business reviews, project manage custom work, and translate customer needs into product improvements.

Build, test, and launch digital activations on the Tradable Bits platform; manage project scope and timelines; triage requests and troubleshoot live campaign issues; collaborate with Customer Success and Development to optimize fan engagement and report on campaign performance.

The Head of Sales will lead and mentor a business development team, accelerate growth, manage sales strategy, and establish relationships with key partners in sports and entertainment.

The Business Development Manager will source, develop, and close partnerships in sports, build relationships, manage a pipeline, and collaborate cross-functionally to support deals.

The Business Development Manager will drive growth in the music and entertainment industry by forming partnerships, managing relationships, and collaborating on marketing technology solutions.