Jobs at Traction Rec

Lead Salesforce implementation projects by gathering requirements, designing and configuring solutions, integrating third-party products, managing data migration, testing, deployment, training, and documentation. Advise clients on business process improvements, security, reports, dashboards, and environment management. Apply AI tools such as Claude and Agentforce to accelerate discovery, documentation, solution design, and delivery. The role also supports post-go-live customers and requires unrestricted travel within Canada and the United States.

Leads pre-sales discovery, solution design, technical requirements, demos, proofs of concept, RFPs, and statements of work for Salesforce and Traction Rec solutions. Partners with sales, services, product, support, and engagement teams to guide customers through digital transformation, adoption, migration, and long-term success. Advises stakeholders and executives, improves pre-sales processes, and travels to clients and events in Canada and the United States.

Drives outbound pipeline generation by researching target accounts, creating personalized multi-channel outreach, managing prospecting sequences, and booking qualified meetings. Collaborates with Account Executives and Marketing on outbound strategies and account-based marketing across nonprofit and recreation verticals. Engages senior decision-makers, logs prospecting activity, and may attend industry events. The role offers growth opportunities within a collaborative SaaS sales environment.

Serve as the primary IT contact, providing in-person support and managing onboarding, offboarding, access, devices, SaaS tools, vendors, networking, security, audits, and documentation. Drive IT projects, automate repetitive work with scripting and AI, partner with DevOps on cloud environments, maintain compliance, and improve support processes. The role is hybrid in Vancouver, with occasional after-hours maintenance or incident response.

Coordinates office operations, employee events, logistics, recruiting support, onboarding, employee records, and HR administration. Maintains supplies, deliveries, office access, vendors, workspaces, and event setups while supporting the People & Culture team. The role requires organization, initiative, adaptability, and regular in-office presence in Vancouver, with occasional after-hours event work and access to a vehicle for logistics.

Own the full B2B sales cycle for Traction Rec’s recreation management platform, targeting municipal parks and recreation organizations across Canada. Responsibilities include territory planning, lead generation, consultative discovery, RFP and procurement navigation, stakeholder engagement, presentations, negotiation, contracting, forecasting, and account advocacy. The role requires quota achievement, public-sector sales expertise, Salesforce pipeline management, and collaboration with partners and internal teams. Travel is expected approximately every other month.

Build and maintain reusable front-end code, polished accessible user interfaces, shared components, and new product features across a cloud-native Salesforce stack. Own performance, accessibility, browser consistency, code quality, and production troubleshooting. Collaborate on solution design, resolve technical issues, support continuous delivery, and contribute to shared development practices and experimentation.