Search the 8 jobs at Thinkific

As a Launch Specialist at Thinkific, you will be responsible for onboarding customers to the Thinkific Plus platform by creating launch plans, addressing technical questions, and ensuring a smooth transition from sales to customer success. Your role involves project management and maintaining high customer satisfaction while collaborating with various teams to enhance the customer experience.

The Staff Software Engineer will lead backend projects for Thinkific's payment platform, driving engineering initiatives, mentoring engineers, and collaborating with various stakeholders to define software requirements and maintain coding standards. This role also involves implementing new technologies and ensuring compliance with payment industry standards.

As a Staff Product Designer at Thinkific, you'll lead the design and user experience for their platform, drive strategic vision, conduct user research, and ensure high-quality design. You'll collaborate with cross-functional teams and mentor others in the organization, focusing on creating the best experience for creators.

As a Staff Content Strategist at Thinkific, you will develop and implement content strategies to enhance product user experiences. Your responsibilities include creating and optimizing content, collaborating with UX teams, conducting user research, and ensuring content consistency. You will also document guidelines and establish quality standards while focusing on user-centered design principles.

As a Product Support Specialist at Thinkific, you will provide top-tier customer support, handle inquiries via email and phone, assist customers in maximizing product value, troubleshoot issues, document bugs, and collaborate with internal teams to improve processes and workflows. This role emphasizes personalization and proactive engagement with clients to ensure satisfaction and retention.

As a Senior Accountant at Thinkific, you'll oversee daily accounting operations, manage month-end close processes, perform account reconciliations, and engage in regulatory reporting. You'll collaborate across departments and improve processes while training other team members.

As a Customer Success Manager at Thinkific, you will guide Plus clients to maximize their use of the platform. Responsibilities include planning client renewals, creating strong relationships, resolving technical queries, and advocating for customer needs to enhance the product offerings.

As an Intermediate Product Designer at Thinkific, you will create user-centered designs, conduct user research, collaborate with cross-functional teams, and refine designs based on feedback, all to enhance the creator experience of Thinkific's platform.