Search the 8 jobs at Super.com

The Senior Software Engineer, Payments will be responsible for building and owning the payment processing infrastructure, tackling both frontend and backend challenges, mentoring junior developers, and participating in cross-functional projects, all in a fast-paced, agile environment.

The Customer Experience Optimization Specialist will improve the customer journey at Super.com by overseeing communications and analyzing CSAT data. Responsibilities include managing customer-facing content, providing data-driven insights, and collaborating with cross-functional teams to enhance customer satisfaction.

The FP&A Analyst will support revenue planning, opex forecasting and variance analysis for Travel and FinTech verticals. The role involves conducting financial analysis, building financial models, and providing strategic support to department leaders through insightful ad-hoc data analysis.

As a Software Architect, you will lead the technical direction for the engineering organization, overseeing full-stack web development projects and system architecture. You will solve complex challenges across frontend and backend development while driving the technology roadmap and mentoring engineering teams. Your responsibilities include spearheading high-impact initiatives and ensuring a balance between rapid building and sustainable practices.

The Manager, Accounting Policy and Reporting will lead the development of corporate accounting policies, prepare technical accounting documents, oversee financial reporting, and ensure compliance with U.S. GAAP. The role involves liaising with auditors, supporting month-end activities, and assisting with financial reporting software implementations.

Seeking a full-stack Staff Software Engineer to work on the Super+ vertical, architect services, tackle technical challenges, mentor team members, drive high-impact projects, contribute to engineering standards, and shape the technical roadmap.

As a Workforce Management Manager, you will optimize contact center operations by managing BPO WFM team relationships, developing reporting metrics, and creating forecasting and scheduling models. You will ensure staffing aligns with service levels and continuously improve workforce management strategies.

The OKB Lead will oversee the development and management of the knowledge base for call center agents at Super.com. Responsibilities include creating and maintaining operational documentation, collaborating with multiple teams to enhance processes, and supporting agent training and continuous improvement initiatives to ensure high levels of customer satisfaction.