Jobs at SOCi

Serve as a strategic HR partner to business leaders by advising on organizational design, talent management, employee relations, performance management, workforce planning, compensation, change management, and leadership development. Drive people strategies using data, coach managers, lead HR initiatives and investigations, and ensure operational HR excellence and compliance in a fast-growing, remote-first environment.

Support the training and development of sales teams by creating enablement content, facilitating training sessions, and organizing resources. Track program engagement and feedback for continuous improvement.

The Strategic Customer Success Manager nurtures client relationships, drives product adoption, and ensures clients achieve their business goals through SOCi's AI-powered solutions.

The VP of Brand and Market Strategy will shape SOCi's market narrative, brand strategy, and product marketing while leading a high-performing team to define the company’s positioning and voice, ensuring alignment across all channels and driving revenue growth.

The Sales Development Representative identifies and qualifies sales opportunities, collaborates with Account Executives, and closes transactional business for the sales team.

The Enterprise Customer Success Manager leads strategic initiatives to drive customer engagement, prevent churn, enhance revenue growth, and mentor team members. They build partnerships with top-tier customers while utilizing analytical skills to optimize product adoption and retention.

As a Customer Success Manager, you will manage customer relationships, enhance product adoption, mitigate churn risks, and drive revenue growth through effective communication and leadership across teams.

As an Account Executive, you'll drive new business for SOCi, engage multi-location brands, manage sales pipelines, and represent the company at industry events.